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Zach Irwin
Zach Irwin at Fort Myers INFINITI

Zach Irwin | Page 21

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.8
328 Reviews
4.8

328 Reviews

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328 Reviews of Zach Irwin

October 18, 2023

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Employee Rating

Always a good experience, Zach is always accommodating, service is always good. I always come to this location it’s close and convenient More

by PEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Fort Myers INFINITI responded

Hi Peano, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 17, 2023

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Employee Rating

Great job great service. Responded to questions very quickly and really appreciate the car wash and vacuum More

by jtrathen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago

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Oct 19, 2023

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2023

Dealership Rating
Employee Rating

FM Infiniti Service is the best experience I have ever had at any dealership. They always have a loaner for me to drive and the communication is top notch! More

by James W Jacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago

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Oct 18, 2023

Fort Myers INFINITI responded

Hi James, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 14, 2023

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Employee Rating

I felt rushed and therefore didn’t get to use my warranty. My fault for not being bosterious. More

by kristinalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago

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Oct 16, 2023

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you if we still can. Please contact us at (888) 690-3484 so we can work with you to make this right.

October 14, 2023

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Employee Rating

Our technician Zach was very helpful during our visit and he helped fix everything our car needed More

by maychen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 10, 2023

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Employee Rating

Fast efficient service… they are always able to complete the work on schedule. My car is always vacuumed and cleaned by their crew after each service. More

by rvfirestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

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Employee Rating

I can’t say enough about this dealership, everyone is so friendly always smiling. There never is any bad vibes when I go there. They also pay attention detail which I love. I’ve Never had a bad experience a More

by madradpink65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neysha Santiago

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Oct 03, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 29, 2023

Dealership Rating
Employee Rating

I always have a great experience with Fort Myers Infiniti's Service Department. The service advisors and manager are always attentive and go above and beyond to make their customers happy. More

by Skylersuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago

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Oct 04, 2023

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2023

Dealership Rating
Employee Rating

Staff was friendly and service was done in a timely manner. I was greeted in a courteous manner. More

by bucs03chps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2023

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 28, 2023

Dealership Rating
Employee Rating

These guys are the best from coming into the store to handling all my needs More

by Mahdi88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago , Manny

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Sep 29, 2023

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Fort Myers INFINITI!

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