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Zach Irwin
Zach Irwin at Fort Myers INFINITI

Zach Irwin | Page 22

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.8
328 Reviews
4.8

328 Reviews

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328 Reviews of Zach Irwin

September 26, 2023

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Employee Rating

Excellent and professional service. My car was ready in a timely manner and everything was resolved. More

by brodriguez0412
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Recommend Dealer
Yes
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Sep 28, 2023

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

September 23, 2023

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Everyone who I spoke with was so nice and helpful. Great customer service and knowledgeable! More

by madradpink65
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

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Sep 25, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 23, 2023

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Overall I’m always pleased and satisfied with the service I receive from fort Myers infinity More

by PEANO
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Yes
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Sep 25, 2023

Fort Myers INFINITI responded

Hi Peano, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 22, 2023

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Although the repair was expensive, my service advisor Zach was able to get everything working and ended up doing a little better on the price than the initial estimate. More

by mac10
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Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 21, 2023

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Everything was the way I expected it would be. Very professional with no unexpected changes More

by jcrockar
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Recommend Dealer
Yes
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Sep 27, 2023

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 19, 2023

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Zach is amazing! ! Excellent at customer service, Our experience & communication superb! Service Tech & Zach worked their Magic to figure out our issue. Plus we took More

by thelayfamily
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Mitchell, Adriana VanBuren, Emmanuel Vazquez

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Sep 21, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 11, 2023

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Zach Irwin was the advisor and was able to get all my concerns answered and taken care of. Great job by the tech to get it accomplished More

by Lrgebass
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Service Communication
Recommend Dealer
Yes
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Sep 14, 2023

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 10, 2023

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Employee Rating

I still have a low fluid alert on and it won’t go off. Perhaps it did not get reset. More

by gpwatchmp
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Recommend Dealer
Yes
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Sep 12, 2023

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (941) 621-6505 to discuss this further.

September 08, 2023

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Employee Rating

Zach and Adriana are rhe definition of excellent customer service. I qill continue to get my services done here even if i no longer own an inifiniti More

by Billm218
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren , Skyler is great

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Sep 10, 2023

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 04, 2023

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Employee Rating

Everyone was very helpful and professional. They went out of their way to be accommodating. Everything was complicated and the car was detailed when returned. Very satisfied. More

by CAB6.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Adriana VanBuren, Neysha Santiago

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Sep 08, 2023

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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