Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 10

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

April 10, 2023

Dealership Rating
Employee Rating

I was very impressed with 5 Star Ford. They were prompt, friendly and professional. They also took great care of my vehicle. I will continue to use 5 Star Ford to service my vehicle and wi More

by Kaylat10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Kaylat10, We appreciate you at Five Star Ford Lewisville and we want you knowledgeable about the care of your Ford. Reach Zack and our techs at 972-221-2900 whenever you have vehicle concerns. Thank you for your high marks and business. We look forward to hearing from you again. Best Regards, Kelly Blackwell, General Manager

April 08, 2023

Dealership Rating
Employee Rating

Zach has always listened to our concerns and has acted on them in a swift amount of time as his service department could get us in for service. We appreciate all that he has done under some very challenging More

by Mkwds007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Mkwds007! Zack is a very knowledgeable Ford rep and very customer focused. Between visits, don't hesitate to call 972-221-2900. Our service team is here to help you enjoy your vehicle. Safe travels and call on us anytime. Sincerely, Kelly Blackwell, General Manager

April 05, 2023

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Employee Rating

Great service department, with very friendly staff. Kept me aware of the status of my repairs, with frequent updates. More

by Copesintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Copesintx, for taking the time to endorse Zack and Five Star Ford Lewisville. Your driving comfort and safety are the goals. Count on Zack and our techs again. Call 972-221-2900 when you need service. Take Care, Kelly Blackwell, General Manager

April 02, 2023

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Employee Rating

Excellent service. Quick, precise, easy on me. I couldn’t ask for more. I’ve bought and serviced 3 vehicles through Sam Ford Lewisville. They have my upmost respect and More

by Dani Dahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Paul Schroeder, Paul Sears

Apr 02, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Dani, We are honored to help with your vehicle's care at Five Star Ford Lewisville. Keeping you knowledgeable about your Ford is important to us. Count on us any time at 972-221-2900. Thank you for your kind words and business. Sincerely, Kelly Blackwell, General Manager

April 01, 2023

Dealership Rating
Employee Rating

Zach Nixon took great care of my vehicle which is approaching 100K. Great communication and customer service. I have always had a great experience servicing my vehicle here at Five Star Ford of Lewis More

by fgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Fgm, On behalf of Zack and the Five Star Ford Lewisville service team, thank you for your high marks. Communication is important and we welcome questions any time at 972-221-2900. Safe travels and we hope you call on us again. Best Regards, Kelly Blackwell, General Manager

March 30, 2023

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Employee Rating

I tried the mobile service for the first time. It was super convenient. The tech called me before he arrived to let me know he was on his way, the entire process took about 30 minutes, and it was More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Ben, for trying out our Five Star Ford Lewisville mobile services. We do our best to make vehicle care convenient. When you need quick service again, call on Zack and our team at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

March 28, 2023

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Employee Rating

I am very satisfied with the service I received. . please always go to them… they will take care of you.. the staff are so professional and help you in anyway.. thank you all so much More

by Elizabeth Clewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Ron Romano , Kenneth Burke, Justin Compton, Patsy Dowdy, Daryn Harkins, Hunter Liggett, Paul Schroeder, Paul Sears, Chuck Lee

Mar 28, 2023

Sam Pack's Five Star Ford Lewisville responded

Elizabeth, Thank you so much for endorsing Five Star Ford Lewisville and the many staff members. We are grateful to be your auto center. It will be great to hear from you at 972-221-2900 to let us know when we will see you again. Your kind words and loyalty are appreciated. Sincerely, Kelly Blackwell, General Manager

March 27, 2023

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Employee Rating

Great customer service, they know my car car’s service history and let me know when any maintenance is required. But never push unneeded service. More

by jwmalone29
Recommend Dealer
Yes

Other Employees Tagged: Pete

Mar 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello jwmalone29, We appreciate knowing your Five Star Ford Lewisville service visit went well. Zack and Pete are both very knowledgeable and your questions are welcomed at 972-221-2900. Don't hesitate to call when you have vehicle concerns. Thank you, Kelly Blackwell, General Manager

March 26, 2023

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Employee Rating

Ron Romano was my Service contact. He was very helpful and always had a helpful fil and pleasant manner when talking and communicating by text. The staff and support people I encounter More

by Jayarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Paul Schroeder, Paul Sears

Mar 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jayarter, for taking the time to rate the Five Star Ford Lewisville service staff. We hope you count on us again. Reach us anytime at 972-221-2900. We are here to address all of your Ford questions. Take Care, Kelly Blackwell, General Manager

March 25, 2023

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Employee Rating

I don't like this system bc I already wrote the review but it did not submit it because I had to log in. Very frustrating! This dealer is great but this review system sucks. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Gary, On behalf of Zack and the Five Star Ford Lewisville service team, thank you for the high marks. Customer satisfaction is a priority and we welcome the chance to address future vehicle needs at 972-221-2900. Thanks for mustering through this platform to leave your review! Best Regards, Kelly Blackwell, General Manager

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