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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 11

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

March 24, 2023

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Employee Rating

Zach is always friendly and honest. Keeps me in the loop and makes it an easy experience. More

by Jedintex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Jedintex, We appreciate seeing you in the Five Star Ford Lewisville service center. Communication is an important aspect of our customer care. Continue to reach Zack and our techs at 972-221-2900. Thank you for choosing our dealership and please call on us again. Best Regards, Kelly Blackwell, General Manager

March 24, 2023

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Professional, committed to doing the absolute best job. Honest, reliable. Service on time. Service managers are personable. More

by K2LHAYES
Recommend Dealer
Yes
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Mar 25, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, K2LHAYES, for taking the time to review your Five Star Ford Lewisville service visit. Zack is a good source of Ford knowledge. Reach him and our service team at 972-221-2900. We want to keep you informed. Safe travels, Kelly Blackwell, General Manager

March 24, 2023

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Loved the ability to have the technician come to my home to service my car. Game changer!!! More

by A hetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you for sharing your feedback on our Five Star Ford Lewisville mobile services. Convenient auto care is the goal at our dealership. Reach us again at 972-221-2900. We look forward to seeing you. Take Care, Kelly Blackwell, General Manager

March 23, 2023

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Employee Rating

You need to give Zach Nixon a raise. You don’t want to lose him. More

by jhill
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2023

Sam Pack's Five Star Ford Lewisville responded

Jhill, It is great to hear Zack served you well during your recent Five Star Ford Lewisville service visit. We agree we do not want to lose such a knowledgeable and customer-focused team member. When you have questions about your Ford, reach out to 972-221-2900. We are here for you. Thank you, Kelly Blackwell, General Manager

March 23, 2023

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Employee Rating

Pete kept me informed throughout the process, I appreciate the customer service and the information provided. More

by tykiry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete

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Mar 23, 2023

Sam Pack's Five Star Ford Lewisville responded

Tykiry25, Thank you for taking the time to recognize Pete, Zack, and Five Star Ford Lewisville. Customer satisfaction is a priority and we look forward to addressing future vehicle needs. Call on us any time at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

March 21, 2023

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Employee Rating

Zach in service always keeps us informed about the work that was being done on our car as well as completion status More

by jenamayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Jenamayer, Thank you for endorsing Zack and the Five Star Ford Lewisville service center. Complete customer satisfaction continues to be our goal. When you have questions about your Ford, we hope to hear from you at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

March 18, 2023

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Employee Rating

Great job in helping me keep our 21 year old Excursion on the road! We’re at 361,000 and we trust three generations of family members to safely travel on long road trips More

by Navytxag84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Navytxag84, for choosing Five Star Ford Lewisville for the care of your Excursion. Zack and our service team continue to be available for your questions at 972-221-2900. We are here to address all of your vehicle needs. Take Care, Kelly Blackwell, General Manager

March 16, 2023

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Employee Rating

I have been servicing my vehicle since past 2 years and Zach has been the best associate that I have worked with. Fabulous service!! More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2023

Sam Pack's Five Star Ford Lewisville responded

SS, Your loyalty to Zack and Five Star Ford Lewisville is greatly appreciated. We hope you count on us again. Reach out to 972-221-2900 any time you need vehicle advice. We are here to help in any way we can. Thank you, Kelly Blackwell, General Manager

March 16, 2023

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Employee Rating

Great dealership. Best Ford dealership for maintenance in this area. Zach is the best service advisor I have known. More

by sincerbeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, sincerbeaux, for taking the time to endorse Zack and the Five Star Ford Lewisville service center. We hope you count on us again. Let us know when your Ford needs future care at 972-221-2900. We will be more than happy to help. Take Care, Kelly Blackwell, General Manager

March 14, 2023

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Employee Rating

Easy pickup and delivery of washed vehicle, however do not know why info needed for loaner vehicle if not being offered. More

by Jkuhns8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jkuhns8, for recognizing Zack and Five Star Ford Lewisville. Your feedback is appreciated regarding the loaner and we hope you count on us again. Reach us at 972-221-2900. Safe travels and please stay in touch. Best Regards, Kelly Blackwell, General Manager

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