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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 28

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

January 14, 2022

Dealership Rating
Employee Rating

Five star ford has always provided excellent service. We have a 2014 Ford Taurus which is in excellent shape because of Five Star Ford. Great Dealership !!! More

by Jack_storm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete York

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Jan 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Jack_storm, On behalf of Zack, Pete, and the Five Star Ford Lewisville service team, thank you for taking the time to rate our dealership. We want to keep you comfortable in your Taurus for years to come. Reach us between visits at 972-221-2900. We are here to answer all of your questions. Take Care, Chuck Lee, Service Director

May 12, 2022

Jack_storm responded

You better keep this team together.

January 13, 2022

Dealership Rating
Employee Rating

Excellent staff in the service department at 5 Star Ford. I am very happy to keep all future business at this dealership. More

by mcrageous2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears, Pete in Service department.

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Jan 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, mcrageous2, for making Five Star Ford Lewisville your service center. Sharing our knowledge is only a phone call away. Any time you need our advice, please reach us at 972-221-2900. Safe travels and please stay in touch, Chuck Lee, Service Director

January 09, 2022

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Employee Rating

Professional, knowledgeable and compassionate is always what Lewisville Ford delivers! I am never disappointed and grateful for the experience. More

by greenekathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Pete

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Jan 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello greenekathy, We want you to feel welcomed every time you visit Five Star Ford Lewisville. Thank you for writing your review for Zack, Ron, and Pete. Any time our service team can offer advice, don't hesitate to reach us at 972-221-2900. We appreciate you! Best Regards, Chuck Lee, Service Director

January 06, 2022

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Employee Rating

Easy scheduling, courteous service, professional workmanship. Zach was a great service advisor as usual. I only use this dealership for servicing my Ford. More

by Rcase0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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January 05, 2022

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Employee Rating

This location was super quick and easy when it came to fixing my car. thank y’all so much for making this easy on me! will come here again for sure ! More

by YoMama9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, YoMama9! We are grateful to have the chance to help with your car care. Between visits, don't hesitate to call when questions arise at 972-221-2900. Our advisors and Five Star Ford Lewisville service team will be ready to help. Happy New Year, Chuck Lee, Service Director

Jan 05, 2022

YoMama9 responded

THANKS!!

January 04, 2022

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Employee Rating

The service department always takes great care of my service needs. Service techs always remember their customers and go over and above ! More

by kstanfel03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Kstanfel03, We really appreciate your continued business at Five Star Ford Lewisville. Between visits, Zack and I welcome your service questions at 972-221-2900. We want you comfortable and fully knowledgeable about your Ford. Thank you, Chuck Lee, Service Director

December 29, 2021

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Employee Rating

I’ve worked with several service advisors (Zach, Paul, I’ve worked with several service advisors (Zach, Paul, and John), and they’ve all done a good job keeping me updated with repair progress. More

by Erin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder, Cheryl, who answers the phones in such a friendly manner!

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Dec 29, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Erin, Your endorsement of the Five Star Ford Lewisville service staff is very much appreciated. We all are focused on keeping you safe during your travels. Any time we can offer our automotive knowledge, please reach us at 972-221-2900. Thank you for being a loyal customer. Happy New Year, Chuck Lee, Service Director

December 24, 2021

Dealership Rating
Employee Rating

Five Star Ford is greatly awesome and great! They're so awesome that it's great! More

by Bazooka Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

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Dec 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Bazooka Joe! We really appreciate the recognition of many of the Five Star Ford Lewisville service staff. Between visits, we want to hear from you at 972-221-2900 when repair or maintenance concerns arise. Thank you for taking the time to rate your experience and please stay in touch. Best Regards, Chuck Lee, Service Director

December 15, 2021

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Employee Rating

Outstanding performance I’m very pleased. Most Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. More

by vickenminasian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Tom Andrews, Annette Congrove, Paul Schroeder

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Dec 15, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello vickenminasian, We would appreciate continuing to care for your truck at Five Star Ford Lewisville. Thank you for writing your review. Let our advisors know when you need future care at 972-221-2900. Happy Holidays, Chuck Lee, Service Director

December 13, 2021

Dealership Rating
Employee Rating

Car into look at transmission. Everyone was super busy. Zach Nixon was assigned my car. His knowledge and expertise was evident. I received timely updates and got my car back sooner than expected. Customer More

by rkjames13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 14, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, rkjames13, for choosing Five Star Ford Lewisville for your vehicle's care. Zack is a great asset to our service team and we both want to continue answering your auto questions. Reach us again at 972-221-2900. Safe travels and happy holidays, Chuck Lee, Service Director

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