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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 27

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

February 08, 2022

Dealership Rating
Employee Rating

Everyone IDealt WithWas Very Everyone I Dealt With Was Very Friendly, Knowledgeable & Professional.. Thank You. Just So You Know I Purchased A Ford Truck From The Previou More

by THE BASS~TARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

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Feb 08, 2022

Sam Pack's Five Star Ford Lewisville responded

Welcome to Five Star Ford Lewisville! We are grateful you gave us the chance to help with the care of your Ford. Our service team remains available at 972-221-2900 to answer any additional care questions. We look forward to keeping you coming back to our dealership. Thank you, Chuck Lee, Service Director

February 01, 2022

Dealership Rating
Employee Rating

Easy scheduling and they do a great job completing all the maintenance that’s been requested. More

by Perri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Feb 02, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Perri, It is great to hear your service visit went well. Expect nothing less every time you visit Five Star Ford Lewisville. Whenever Zack or I can share our Ford knowledge, drop by or give us a call at 972-221-2900. We are here for you. Thank you, Chuck Lee, Service Director

February 01, 2022

Dealership Rating
Employee Rating

Zach was a pleasure to work with. He will be my first call if repairs are needed in the future More

by april.nottingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello April, Zack and the Five Star Ford Lewisville service staff look forward to welcoming you back to the dealership for future care needs. Between visits, don't hesitate to call us at 972-221-2900. We are here to help you enjoy your ride. Thank you, Chuck Lee, Service Director

January 28, 2022

Dealership Rating
Employee Rating

Service writer, transportation, and office help excellent.Explanation of work to be done explained thoroughly and the estimated cost. Transportation service on time , friendly, and mask wearers. More

by rj_collard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 28, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello rj_collard, It is our goal at Five Star Ford Lewisville to offer our service guests all the necessary information to help them understand the care needed for the vehicle. Our knowledge is only a phone call away. When you have future questions, reach Zack or me at 972-221-2900. We are happy to help. Thank you, Chuck Lee, Service Director

January 26, 2022

Dealership Rating
Employee Rating

I had an appointment for 9 a.m. I arrived 10 minutes early. I was immediately guided to zak the service agent.. he was very friendly and informative about the service for the car and the possible durati More

by Mbarons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 26, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Mbarons, On behalf of Zack and the Five Star Ford Lewisville service team, thank you for choosing our service center for the care of your Ford. Between visits when vehicle care questions arise, we want to hear from you at 972-221-2900. We appreciate the chance to help you. Best Regards, Chuck Lee, Service Director

January 22, 2022

Dealership Rating
Employee Rating

Zach was amazing. Very kind and informative. I appreciate the updates he gave me while working on my car. 10/10 recommend having Zach service your vehicle. More

by townsend_jazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 22, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for your recommendation of Zack and the Five Star Ford Lewisville service department. Our staff remains available for additional care concerns at 972-221-2900. We appreciate the chance to help with your vehicle's care. Best Regards, Chuck Lee, Service Director

January 21, 2022

Dealership Rating
Employee Rating

Always can count on Zach and Five Star Ford. The cashiers, especially Allison, was extremely helpful, patient and courteous!!!! More

by Art Abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison

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Jan 22, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Art, We want you to feel welcomed and informed every time you visit Five Star Ford Lewisville. Don't hesitate to reach Zack or me at 972-221-2900 when you have vehicle concerns. We are here for you. Thank you, Chuck Lee, Service Director

January 21, 2022

Dealership Rating
Employee Rating

Zach Nixon always takes great care of my vehicle needs. Very easy to work with. Sam Packs is the only place that has serviced my truck since I bought it there in 2012. Great place ! More

by 2011 F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 22, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello! Thanks for your loyalty to Zack and Five Star Ford Lewisville. We appreciate having had the chance to help you care for your truck and we look forward to continuing to do more. Reach us any time at 972-221-2900. Best Regards, Chuck Lee, Service Director

January 19, 2022

Dealership Rating
Employee Rating

Great service and very good at keeping customer updated. Zach Nixon is the best service rep in the business. More

by Steve.berthold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Steve, We want all of our Five Star Ford Lewisville customers to be informed throughout their service visit. Whenever Zack or I can offer our vehicle advice, don't hesitate to call either of us at 972-221-2900. Enjoy your Lincoln and please stay in touch. Best Regards, Chuck Lee, Service Director

January 17, 2022

Dealership Rating
Employee Rating

Pete was extremely helpful when I brought my car in for service. Listened and addressed all my questions. More

by Crosswin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Annette Congrove, Paul Schroeder, Paul Sears

Print
Jan 18, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Crosswin, Listening to our Five Star Ford Lewisville customers is one of the many ways we focus on their concerns. Between visits, we want to hear from you at 972-221-2900 when you have questions about your vehicle. Sharing our knowledge is important. Thank you for rating our services, Chuck Lee, Service Director

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