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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 6

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

August 15, 2023

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I have been dealing with this dealership since the mid 90’s. Have always had good service from sales and the service department . (Especially Michael Bratcher and Zack Mixon). More

by Rcsc28
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor

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Aug 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Rcsc28, Your feedback means a lot to us at Five Star Ford Lewisville. Positive reviews like yours not only motivate our team to continuously improve but also help others make informed decisions when considering their vehicle purchases and service. Thank you for trusting in Michael and Zack. We look forward to your next call at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

August 13, 2023

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Zach kept in close contact with me throughout the entire process and service was excellent! More

by mjsj750
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Recommend Dealer
Yes
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Aug 13, 2023

Sam Pack's Five Star Ford Lewisville responded

Mjsj750, We believe in keeping our Five Star Ford Lewisville service customers aware of their vehicle's care. Between visits, reach Zack at 972-221-2900 with questions. Safe travels and thank you for choosing our service center. Take care, Jimmy Foster, Service Director

August 09, 2023

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Zach Nixon is one of Fords best service advisors ever! For 10 years he's been mine for my Explorer. More

by Vam1886
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Recommend Dealer
Yes
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Aug 10, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Vam1886, We want to express our sincere gratitude for taking the time to recognize your Five Star Ford Lewisville service experience. Your kind words and acknowledgment mean a great deal to Zack and our team. Between visits, don't hesitate to call 972-221-2900. We are here to answer all of your automotive questions. Thank you, Jimmy Foster, Service Director

August 09, 2023

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Awesome team and awesome service advisor she kept me informed about my truck and what was going on with it. She’s a kerper More

by ron
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Recommend Dealer
Yes
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Aug 09, 2023

Sam Pack's Five Star Ford Lewisville responded

Ron, We're grateful for the time you took to share your thoughts about your Five Star Ford Lewisville service visit. When you have questions or need further assistance Zack and our team will be waiting for your call at 972-221-2900. We're here to provide ongoing support to help you enjoy your truck. Thank you, Jimmy Foster, Service Director

July 29, 2023

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Everything was completed as they said it would be with no surprises added charges or upwelling More

by Deanpeters75
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Recommend Dealer
Yes
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Jul 31, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Deanpeters75, for taking the time to share your experience with Zack and the Five Star Ford Lewisville service team. Our primary goal is always to provide exceptional customer service and a hassle-free experience. Be sure to count on Zack and our techs again. Don't hesitate to call 972-221-2900 between visits. We are here to share our knowledge. Best regards, Jimmy Foster, Service Director

July 20, 2023

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Zach kept me informed the whole time my vehicle was in for service..Excellent Service John Kindhart More

by johnkindhart
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Yes
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Jul 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello John, Thank you so much for recognizing Zack and his efforts to help during your service visit to Five Star Ford Lewisville. If there's anything we can assist you with, please feel free to contact us anytime at 972-221-2900. Customer satisfaction is our top priority and we are here to offer our assistance when you need it. Best Regards, Kelly Blackwell, General Manager

July 14, 2023

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Sam pack five star Ford Lewisville. Service department is excellent! Zack Nixon always takes care of my truck needs. This time, while I was waiting on usual maintenance, I had the oppor More

by bnunneley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryn Harkins

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Jul 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello bnunneley, Your recognition of Zack, Daryn, and Five Star Ford Lewisville is truly appreciated. Thank you for choosing our dealership and let us know when you need future service or are ready for that new truck at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

July 13, 2023

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Another Great service appointment at Five Star Ford Lewisville today. Always professional, friendly and helpful. More

by Maddied
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Recommend Dealer
Yes
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Jul 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Maddied, Thank you for your loyalty to the Five Star Ford Lewisville service center. Zack is a great source of vehicle knowledge, so don't hesitate to call him and our techs at 972-221-2900 any time. Safe travels and know that we appreciate you. Best Regards, Kelly Blackwell, General Manager

July 12, 2023

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Zach takes great care of our trucks! He ensures all service and repairs are completed to our high standards More

by jenamayer
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 13, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello jenamayer, It is excellent to hear Zack served you well during your recent Five Star Ford Lewisville service visit. Count on us any time you have care concerns at 972-221-2900. We want you to enjoy your Ford fully. Thank you, Kelly Blackwell, General Manager

July 08, 2023

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Great staff! from service advisors to shuttle drivers - highly recommend!! Zach is a model service advisor - I have had my trucks serviced here for 7 years no mat More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: All the shuttle drivers!!!

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Jul 09, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Scott, Thank you for choosing Five Star Ford Lewisville and for your loyalty and kind review. We value your business and appreciate the trust you have placed in Zack and our service staff. We look forward to serving you again in the future. Call on us at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

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