Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 5

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

October 03, 2023

Dealership Rating
Employee Rating

Awesome and professional greart customer service the operator was professional very nice , and the call back system was functional, my Advisor is the best More

by Leonard Whitehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Leonard, for recognizing Zack and Five Star Ford Lewisville. We value your business and look forward to serving you again in the future. If you have any questions or need assistance with your vehicle, please don't hesitate to contact us at 972-221-2900. We're always here to help. Take care, Kelly Blackwell, General Manager

October 03, 2023

Dealership Rating
Employee Rating

Took a little while to get scheduled but service work was performed as promised and on time! More

by Ctack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Sam Pack's Five Star Ford Lewisville responded

Ctack, Thank you for rating your Five Star Ford Lewisville service experience. We know your time is valuable, and your patience was appreciated while waiting for an appointment. Between visits, reach Zack and our techs at 972-221-2900. Let us know when you need our advice. Safe travels, Kelly Blackwell, General Manager

September 30, 2023

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Employee Rating

Awesome friendly place to get your car serviced true five star service Will recommend to everyone More

by Big CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Big CHRIS, for rating your Five Star Ford Lewisville service center. Whenever you have care or technical concerns, reach Zack and our techs at 972-221-2900. Our team will be ready to help. Take care, Kelly Blackwell, General Manager

September 23, 2023

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Employee Rating

Had a new APIM installed in my 2021 Explorer, they were fast and got everything right. The free shuttle service also helped make it much less of a hassle. More

by pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, pj, for choosing Five Star Ford Lewisville for the care of your Explorer. Don't hesitate to reach Zack and our service team for advice at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

September 13, 2023

Dealership Rating
Employee Rating

Mobile service for oil changer snd tire rotation is wonderful! Time saver and convenient for the customer More

by Kg4399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Olivarez

Sep 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Kg4399, Your satisfaction is our top priority at Five Star Ford Lewisville. It is great to know our mobile services have met your expectations. We look forward to hearing from you again at 972-221-2900. Thank you, Kelly Blackwell, General Manager

August 30, 2023

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Employee Rating

Great service, very friendly, response time is great I will definitely recommend to my friends Thank you Zach. More

by AM
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Aug 31, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, AM, for recognizing Zack and the Five Star Ford Lewisville service center. Helping you enjoy your Ford is important to us and we welcome all of your vehicle questions at 972-221-2900. We appreciate serving you. Best regards, Jimmy Foster, Service Director

August 28, 2023

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Employee Rating

Zach Nixon is a great service writer… He needs a raise… he’s polite, helpful and courteous. He the main reason why I continue to use the service center… I trust him with my vehicles More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Mike, Thank you for choosing Five Star Ford Lewisville. Your endorsement of Zack and your business inspires us to continually improve and deliver the best possible service. If there's anything you need or any way we can assist you further, please don't hesitate to reach out to Zack and our techs at 972-221-2900. Safe travels, Jimmy Foster, Service Director

August 25, 2023

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Employee Rating

Never had a problem here. It’s high volume but it’s also high knowledge in the service department. More

by llcoolw71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Llcoolw71, We appreciate serving you at Five Star Ford Lewisville. Zack and our techs are available at 972-221-2900 whenever you have care questions. We want you to fully enjoy your Ford. Thank you, Jimmy Foster, Service Director

August 19, 2023

Dealership Rating
Employee Rating

Pleasant people to deal with concerning my services. Service adviser was veer helpful in follow up calls. More

by e.carrena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, e.carrena, for taking the time to review your Five Star Ford Lewisville service experience. Zack and our techs are available for your questions at 972-221-2900. Helping you enjoy your Ford is our goal. Call on us again. Take care, Jimmy Foster, Service Director

August 17, 2023

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Employee Rating

We’ve had the best customer relationship ever for thirteen years with 5 Star Ford. More

by KristenSuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Kristen, On behalf of Zack and the entire Five Star Ford Lewisville service team, thank you! Your loyalty has been greatly appreciated and we look forward to helping you with your vehicle care for many more years. Call 972-221-2900 whenever you need our advice. Thank you, Jimmy Foster, Service Director

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