Zach Orndorff
Zach Orndorff at Front Royal Ford

Zach Orndorff | Page 22

Service Writer

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Zach Orndorff

August 23, 2021

Dealership Rating
Employee Rating

Oil change, tire rotation and inspection all completed and super quick. Satisfied with service! I still need to go back for a window seal replacement, but they were great. More

by msnmyma24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Front Royal Ford responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2021

Dealership Rating
Employee Rating

While they did the basic services I asked for (inspection, oil change, tire balance and rotation), they had my truck from Sunday afternoon to Thursday and never called me to tell me anything. Th More

by jeffallenenterprises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Aguilar

Sep 07, 2021

Front Royal Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Front Royal Ford. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (540) 636-2901 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

August 23, 2021

Dealership Rating
Employee Rating

Very friendly and professional at all times. I have been dealing with them for over 40 years. Have purchased 3 vehicles from them in the past More

by bettymartin0849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Front Royal Ford responded

Hi, your comments keep us motivated and working hard for all our guests! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 16, 2021

Dealership Rating
Employee Rating

The sales people were very friendly and easy to work with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. More

by doughboy26812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas , John Aguilar, Roland Carter, Hamza Saeed, Kaileigh Twele

Aug 23, 2021

Front Royal Ford responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 30, 2021

Dealership Rating
Employee Rating

I brought my truck in for a oil change. The staff was very polite and professional. I recommend this dealership to not only purchase a new ford but also for their high quality maintenance department. More

by Jda88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

Aug 19, 2021

Front Royal Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

July 26, 2021

Dealership Rating
Employee Rating

very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More

by GRL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

July 26, 2021

Dealership Rating
Employee Rating

It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More

by chad.wray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

July 19, 2021

Dealership Rating
Employee Rating

Dropped truck off in am and it was ready by noon. Everyone was friendly and helpful. I will recommend them to friends and family. Ok More

by timglitzner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

Aug 19, 2021

Front Royal Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 30, 2021

Dealership Rating
Employee Rating

Zach was very professional and extremely pleasant to work with More

by db12
Customer Service
Recommend Dealer
Yes
Jul 14, 2021

Front Royal Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2021

Dealership Rating
Employee Rating

Prompt service, courtesy, respectful and will go back! Thank you! More

by fishel_angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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