Zach Orndorff | Page 24

I went to Front Royal Ford to have my 2017 Mustang serviced. So while I had to wait for that to be done I asked Zach Orndorff who I could talk to about looking at a vehicle. He took me to Tyler Deaver serviced. So while I had to wait for that to be done I asked Zach Orndorff who I could talk to about looking at a vehicle. He took me to Tyler Deavers, great choice,. Tyler showed me what I wanted to look at which was a Ford Transit Connect passenger vehicle. He answered all my many questions and showed me how to work things in the vehicle with much patience, kindness and knowledge. After looking and discussing everything I ended up purchasing the vehicle. Roland, in financial was also a big help with this. So much understanding and kindness was shown by these employees. One of the reasons I deal with Front Royal Ford is due to these kind employees. Tyler is an employee that needs to be recognized. I have dealt with many dealerships and their employees and I have never been treated with the respect I received at Front Royal Ford. Tyler is awesome!!! Zach is also a great addition to the service department. Thanks to all who spent time with me the day I made my purchase and afterward. Gold stars to all especially Tyler⭐️ Front Royal Ford is a great dealership and I won’t deal anywhere else. More

by grandmamark Verified Customer Verified Customer

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The wait time for an annual inspection was pretty long. However, after my car was taken back for inspection & service, it proceeded very quickly, and the work was done well. However, after my car was taken back for inspection & service, it proceeded very quickly, and the work was done well. More

by PIPLANI Verified Customer Verified Customer

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Short wait for unscheduled servicing. Reasonable price. Always enjoy dealing with Zach. Like the new furniture in wait area. I have nothing else to say Always enjoy dealing with Zach. Like the new furniture in wait area. I have nothing else to say More

by HUPPDL Verified Customer Verified Customer

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The service was great, had 4 tires mounted/balance, oil & filter, and state inspection bonus the auto was also washed, in under two hours, nice job. filter, and state inspection bonus the auto was also washed, in under two hours, nice job. More

by SANFORDJOHN Verified Customer Verified Customer

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Employees are rude. The information given is not consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, ju consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, just not a good experience with Front Royal Ford as a whole and will probably not return nor recommend More

by ambermw86 Verified Customer Verified Customer

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Feel that dealership should’ve offered to pay for service needed on truck since problems with engine/exhaust causing driving issues occurred within 30 day window of buying vehicle and buying extended warrant needed on truck since problems with engine/exhaust causing driving issues occurred within 30 day window of buying vehicle and buying extended warranty costing an additional $5,000 did not cover any of the problems associated with the need for service so soon after purchasing the vehicle. It was obvious Roy did not want to even discuss the issue and was evasive with his responses and just wanted to quickly end the conversation. All other people involved in sale, financing and service of truck were good to deal with especially Roland of financing who went above and beyond to at least try to help in some way and took time to go over everything and was very helpful and respectful of my issues and concerns. More

by SusanM Verified Customer Verified Customer

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My service went well and I will be coming back again when I need service. However, I resent this dealership "hounding" me until I did a 25 word review. I am quite busy and my time is important to me. Too bad I need service. However, I resent this dealership "hounding" me until I did a 25 word review. I am quite busy and my time is important to me. Too bad the dealership doesn't care or understand this. Please stop bugging me. If you don't I may have to stop patronizing your dealership. More

by SULLIVAN0 Verified Customer Verified Customer

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Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when we picked it up..... strange. More

by bonett Verified Customer Verified Customer

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I’m happy with my visit to the dealer and I was received by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name More

by alexmadrid1976 Verified Customer Verified Customer

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Drive up service was prompt. Vehicle was moved into service bay and started within 5 minutes. Price for “the works” was much less than expected. service bay and started within 5 minutes. Price for “the works” was much less than expected. More

by mmatyuf Verified Customer Verified Customer

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