Zach Orndorff
Zach Orndorff at Front Royal Ford

Zach Orndorff | Page 24

Service Writer

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Zach Orndorff

April 22, 2021

Dealership Rating
Employee Rating

My service went well and I will be coming back again when I need service. However, I resent this dealership "hounding" me until I did a 25 word review. I am quite busy and my time is important to me. Too bad More

by SULLIVAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 21, 2021

Dealership Rating
Employee Rating

Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when More

by bonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas , Roland Carter, Michael Seal

Apr 24, 2021

Front Royal Ford responded

Hello Bonett, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 04, 2022

bonett responded

We've brought it back and you were able to fix the horn... for 24hours, then problem arrived again... so I plan to bring it in again... hoping you can replace a part for this??

April 19, 2021

Dealership Rating
Employee Rating

I’m happy with my visit to the dealer and I was received by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name More

by alexmadrid1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Loar

April 08, 2021

Dealership Rating
Employee Rating

Drive up service was prompt. Vehicle was moved into service bay and started within 5 minutes. Price for “the works” was much less than expected. More

by mmatyuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 06, 2021

Dealership Rating
Employee Rating

Had to stop in for an emergency repair as car was overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. More

by LASWARTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Front Royal Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2021

Dealership Rating
Employee Rating

Excellent service. Our issue was addressed quickly. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. More

by magcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Front Royal Ford responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Front Royal Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 29, 2021

Dealership Rating
Employee Rating

Zach always works with me to get my truck taken care of. I work unusual hours and Zach always works me in with no appointment. More

by BLURIDG55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Front Royal Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Front Royal Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2021

Dealership Rating
Employee Rating

Purchase 2 trucks 2020 Raptor and a 2021 F450 crew cab dully from Billy Albright, absolutely the best experience I have ever had. And Zack Orndorff in Service has taken excellent care of me on the servi More

by pjfreda7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Albright

March 16, 2021

Dealership Rating
Employee Rating

Great experience. Only observation, I always appreciated the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. More

by GTSETTLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Seal

March 08, 2021

Dealership Rating
Employee Rating

I am very happy with the service you provided. You accomplishing everything I asked for. Very friendly service members. Thank you very much for your work product. More

by RSHPBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Seal

Mar 10, 2021

Front Royal Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you. Safe travels!

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