Zach VanderGrinten | Page 18

Friendly, No Pressure, Knowledgeable I called Zach VanerGrinten (sales) to verify the 2014 Ford Escape was available. He assured me it was available and followed up with a text right afte I called Zach VanerGrinten (sales) to verify the 2014 Ford Escape was available. He assured me it was available and followed up with a text right after our conversation and before our arrival that afternoon to verify before we drove 1 hour to see the vehicle. He was knowledgeable and professional discussing all the options on the vehicle. He had the car already pulled in front of the building and ready for us to test drive. There was no pressure, fair pricing, and good trade-in value. From arriving to driving away with the vehicle only took 70 minutes, which included buffed out a paint mark I noticed, car washed, and ArmorAll the inside. I would highly recommend speaking with Zach! I will be back for future purchases. More

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Painless 55 minutes I called Lenz to swap my Jeep Rubicon for one they had online. 2 days later I went and did it. 55 minutes at Lenz and I was on my way I called Lenz to swap my Jeep Rubicon for one they had online. 2 days later I went and did it. 55 minutes at Lenz and I was on my way More

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quality and integrity First really appreciated touring through your vehicles without being pressured, Met Zach on first visit, pleasant, professional, and not aggressive to First really appreciated touring through your vehicles without being pressured, Met Zach on first visit, pleasant, professional, and not aggressive to sell, let the customer, have time to think and talk. Next allow the customer to test vehicle without shadowing. After first visit follow up email from Zach letting us know he was there but not pressuring. Your web site very professional, user friendly and always up to date. Follow up on vehicle we bought just great. Thank you Zack. Your finance person another professional and well versed. Last your delivery team. Ed your delivery man said he would be at the house at 2:00 pm and arrived at 2:10 pm very good. Thank you all Dave Moore More

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Best auto shopping expierience ever! It was well worth my 1 hr drive from Milwaukee to purchase my 2015 Ford F150 crew cab. I have never seen a lot full of so many clean low milage choi It was well worth my 1 hr drive from Milwaukee to purchase my 2015 Ford F150 crew cab. I have never seen a lot full of so many clean low milage choices, and have never had such great service from begining to end. My salesman Zach was the best. He knew his stuff and did not try to play any games. I highly reccommend asking for him. Dave in finace did a great job getting me a better rate than my bank could. It is your loss if you dont see them when you are in the market for a truck. Jeff More

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Poor Customer Service I bought a vehicle from Lenz Auto because they do have good quality vehicles. That being said, the customer service was terrible and I will never work I bought a vehicle from Lenz Auto because they do have good quality vehicles. That being said, the customer service was terrible and I will never work with this dealership again. The attitude was condescending and they are not flexible at all. The salesman spoke to me like he was doing me a huge favor by selling me the vehicle and did not seem grateful for my business at all. All around staff was very rude. Like I said, the vehicles are good quality but I would recommend looking around at other dealerships first if you don't want to be treated like xxxx. More

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Good Experience Overall! First time for buying a truck on-line, sight unseen. Zach was great to work with and addressed any questions or concerns I had. I would definitely r First time for buying a truck on-line, sight unseen. Zach was great to work with and addressed any questions or concerns I had. I would definitely recommend Lenz to anyone looking for a great used truck at a good price. More

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EASY TO DEAL WITH Easiest car buying experience I have ever had. Shout out to Zak. Very professional. Easy financing, great terms. No hassles, fair and up front. I woul Easiest car buying experience I have ever had. Shout out to Zak. Very professional. Easy financing, great terms. No hassles, fair and up front. I would highly recommend to any one, even challenged credit. Thanks for the great service and experience!! More

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Probably the best auto purchasing experience of my life. Zach Vander Grinten was very professional and flexible assiting us in the purchase of a vehicle. The financing was quickly and accurately accomplishe Zach Vander Grinten was very professional and flexible assiting us in the purchase of a vehicle. The financing was quickly and accurately accomplished to our specifications. All of the staff were courteous and professional. It was a pleasure to purchase our truck from Lenz Truck Center. More

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Purchased a 2014 Denali Lenzs has a huge selection of trucks, this was very helpful as I was still undecided on the options I thought were "must haves". Driving different yea Lenzs has a huge selection of trucks, this was very helpful as I was still undecided on the options I thought were "must haves". Driving different years/engines back to back really made my decision making easier. More

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Impressed So I had been in the market for a truck for a few months and just had no luck with finding exactly what I wanted until my cousin told me about Lenz an So I had been in the market for a truck for a few months and just had no luck with finding exactly what I wanted until my cousin told me about Lenz and that his dad had just bought a truck from them and really liked the fact that they offer the very best prices and a huge selection and from that point it was only a few weeks before I found the truck of my dreams! I delt with Zach and he couldn't have been a bigger help with everything that I asked from him which was quiet a bit seeing that I wasn't from the area and this was my first time buying on my own. All I can say is that they gained a lifelong customer! More

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