Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 8

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
444 Reviews

Dealership Experience

14 yrs, 1 mo

4.9

444 Reviews

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444 Reviews of Zach Zeune

March 27, 2024

Dealership Rating
Employee Rating

Great maintenance service today on my car from the team at Acura Columbus. Professional, courteous, and prompt service as usual. More

by RP Heard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Acura Columbus responded

Excellent! Thank you so much for your trust. - John Connelly Owner/Acura Columbus

March 25, 2024

Dealership Rating
Employee Rating

Knowledgeable and friendly staff. No high pressure sales and willing to listen to needs and goals! More

by rwillimott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francesco Gregory, Tom Cole, Greg Brown , Lindsay Jackson

Mar 27, 2024

Acura Columbus responded

Very nice! Thank you very much. - John Connelly Owner/Acura Columbus

March 14, 2024

Dealership Rating
Employee Rating

Superior customer service and the owner definitely makes a strong effort in ensuring that we're heard and taken care of. Service was quick and easy with a free car wash. No issues or complaints at all More

by NWILLIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Connelly, Vaughn Lockett , The technicians and guys servicing the vehicle!

Mar 14, 2024

Acura Columbus responded

Very nice! Thank you. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 12, 2024

Dealership Rating
Employee Rating

Acura Columbus provides great service. They are thoughtful, have a nice waiting area and give a realistic time range for service More

by judy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Giving a good time range is super important and we work on improving that all the time. Thanks for trusting us to help! - John Connelly Owner/Acura Columbus

March 11, 2024

Dealership Rating
Employee Rating

We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. More

by G May Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Thanks! We always try to get it right and we definitely miss sometimes and we always appreciate it when a customer gives us a chance to make it right. - John Connelly Owner/Acura Columbus

Mar 14, 2024

G May Family responded

Thanks John. I appreciate the integrity and sincerity.

March 08, 2024

Dealership Rating
Employee Rating

Had my car serviced today and I continue to be very pleased with my experiences. From the check in to the check out everyone is very professional and courteous. They explain what they are going to More

by Gkn087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Mar 08, 2024

Acura Columbus responded

Excellent! Thanks for your trust and for taking the time to write. Have a great weekend! - John Connelly Owner/Acura Columbus

March 04, 2024

Dealership Rating
Employee Rating

Expedient service. Service advisors are knowledgeable. The free car wash is a nice amenity to provide to customers. More

by Paul
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Mar 05, 2024

Acura Columbus responded

Thanks Paul! The car wash can definitely be hit or miss, but we do try. I am glad Todd and Zach could help and thanks for writing!! - John Connelly Owner/Acura Columbus

March 01, 2024

Dealership Rating
Employee Rating

Easy to schedule, easy to plan, great to work with. The staff is outstanding and Todd is someone you can absolutely depend on More

by segruetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Mar 01, 2024

Acura Columbus responded

Fantastic! I am glad Todd and Zach have been able to help. Thanks for your trust! - John Connelly Owner/Acura Columbus

February 17, 2024

Dealership Rating
Employee Rating

Always upfront about their Service and what they will do, and how long it should be. More

by davidfrancis1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault

Feb 17, 2024

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! Glad Zach and Steve have been helpful. Thanks for your trust! - John Connelly Owner/Acura Columbus

February 15, 2024

Dealership Rating
Employee Rating

Always first class customer service at Acura Columbus. Brought my vehicle in for servicing and was in and out in 45 minutes. Staff are always super courteous and helpful. More

by Jenlking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Feb 15, 2024

Acura Columbus responded

Thanks for your trust - we appreciate it! - John Connelly Owner/Acura Columbus

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