Zach Zeune

I have been coming here for years for my 2013 Acura TL - always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay o always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay onsite or get a “Lyft” to where I need to be, their response time is timely and they keep me well-informed. I have been helped by Todd Skidmore, Jami Meredith, Zach Zuene, and Clayton Prescott - an amazingly wonderful team that goes the extra mile EVERY time and exude professionalism/care in all they do. A huge thank you to the service team on the floor and in the shop - I am grateful! I will keep coming back! More

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I called Acura Columbus they sent a technician to my house and jump started the car and told me take it to the dealership for new battery. Less than an hour later, I was on my, no charge, all under w house and jump started the car and told me take it to the dealership for new battery. Less than an hour later, I was on my, no charge, all under warranty. You can't ask for any better service than that. Well done Columbus Acura!! More

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Columbus Acura is the best dealership in Columbus for both sales and service. Friendly, fair and professional. both sales and service. Friendly, fair and professional. More

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Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! . service team are professional, courteous, and prompt! More

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This is not my 1st Rodeo. Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - T Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - They always ask, explain and want approval, via phone , weblink etc - Once done, I personally have seen them work way faster than they promise it'll be ready The only concern: What I don't like is there parking lot is super scrammed I'd like a little space to move, drive and park I always have trouble in their tiny lot with new cars and no dedicated place for just service vehicles. More

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Zach is awesome. Great to have you anytime I visit the shop. Great customer service with a smile always.. Great to have you anytime I visit the shop. Great customer service with a smile always.. More

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Efficient and professional. Stated an approximate time frame. Met it. Zack was my advisor. Excellent. Stated an approximate time frame. Met it. Zack was my advisor. Excellent. More

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As usual, we arrived on time and were greeted by customer service and escorted us to the service desk. We were directed to the waiting area and service took less time than we were told. Hardly time to dri service and escorted us to the service desk. We were directed to the waiting area and service took less time than we were told. Hardly time to drink a cup of provided coffee. More

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Always excellent customer service and work. I don’t even have a Acura anymore I drive a Honda but I still have my car serviced here. I don’t even have a Acura anymore I drive a Honda but I still have my car serviced here. More

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Always thorough, transparent and trustworthy. Customer service and satisfaction seem to be central to every experience. Customer service and satisfaction seem to be central to every experience. More

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