Zach Zeune

This dealership has a great professional team! Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a det Service scheduling and follow up are timely. Always greeted with courteous staff at arrival. Services were finished on time as estimated, and a detailed report was provided at the end. Very nice dealership! More

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Thank you so much Todd. He took great care of me and made everything easy He took great care of me and made everything easy More

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Great service and people! I recommend their service department to all seeking honesty in repairs! I recommend their service department to all seeking honesty in repairs! More

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I was so surprised that there still is a business that treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had peopl treats you so kindly. From the gentleman that checked me in to the friendly staff. I told all my clients about Acura of Columbus and I even had people with other cars ask if they could bring their cars there. I couldn’t be more happy and when I do need a new car this is the place I will go to. More

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I have been coming here for years for my 2013 Acura TL - always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay o always great service. The team is kind, responsive, and update me of what the issues are by order of urgency when I bring my car in. Whether I stay onsite or get a “Lyft” to where I need to be, their response time is timely and they keep me well-informed. I have been helped by Todd Skidmore, Jami Meredith, Zach Zuene, and Clayton Prescott - an amazingly wonderful team that goes the extra mile EVERY time and exude professionalism/care in all they do. A huge thank you to the service team on the floor and in the shop - I am grateful! I will keep coming back! More

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I called Acura Columbus they sent a technician to my house and jump started the car and told me take it to the dealership for new battery. Less than an hour later, I was on my, no charge, all under w house and jump started the car and told me take it to the dealership for new battery. Less than an hour later, I was on my, no charge, all under warranty. You can't ask for any better service than that. Well done Columbus Acura!! More

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Columbus Acura is the best dealership in Columbus for both sales and service. Friendly, fair and professional. both sales and service. Friendly, fair and professional. More

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Columbus Acura takes customer service to a new level. . service team are professional, courteous, and prompt! . service team are professional, courteous, and prompt! More

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This is not my 1st Rodeo. Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - T Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - They always ask, explain and want approval, via phone , weblink etc - Once done, I personally have seen them work way faster than they promise it'll be ready The only concern: What I don't like is there parking lot is super scrammed I'd like a little space to move, drive and park I always have trouble in their tiny lot with new cars and no dedicated place for just service vehicles. More

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Zach is awesome. Great to have you anytime I visit the shop. Great customer service with a smile always.. Great to have you anytime I visit the shop. Great customer service with a smile always.. More

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