Zachary Chambers | Page 3

A bunch of crooks. I’ll never set foot in that place again. They try to upsell you on things you don’t need every time you’re there. I’ll never set foot in that place again. They try to upsell you on things you don’t need every time you’re there. More

by STACYSMITHWOODWORKING Verified Customer Verified Customer

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I think they use cheap brake pads. I had rear brake pads done less than 2 years ago. Only put 12000 miles on them and now I need new pads again. I had rear brake pads done less than 2 years ago. Only put 12000 miles on them and now I need new pads again. More

by SKYRANCH12 Verified Customer Verified Customer

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Easily the worst car buying experience I've ever had. They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial service visit to diagnose the problem, they quoted me a 10-15 minute fix and then took three hours before saying it was worse than they thought. And when I brought it back for the repair and to get an arranged loaner vehicle, absolutely NO ONE knew what was going on and weren't interested in communicating across departments to get it solved. I had to engage other employees myself to get anything done and it still took two more hours (when a loaner pickup should be fairly quick). And the kicker after that was that they put a license plate that they themselves had reported as stolen a week prior on the loaner they gave me, so I had the pleasure of being pulled over by police while I had it. They are an inept group at best and could easily be called a "typical" car dealership in how they're just after your money an wholly uninterested in real customer service. Avoid at all costs! More

by anonymousbadger Verified Customer Verified Customer

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They were all very professional and treated my wife and me with kid gloves. I bought a used vehicle from them that they took in on trade. When we went to tets drive it there was an issue with the battery. me with kid gloves. I bought a used vehicle from them that they took in on trade. When we went to tets drive it there was an issue with the battery. They tested the charging system, checked for a possible short in the electrical system, and the capacity of the battery. They determined the battery was the issue and replaced it with a GM factory spec battery. I am a Quality Engineer with a background in conducting ISO audits and have an extensive background in automotive related issues. The fact that they impressed me says a lot. More

by SMITHROY63 Verified Customer Verified Customer

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I brought my car in for one problem, but others were identified as well, and that led me to get the additional work done. I appreciated that inspection, notice and subsequent and timely repair work identified as well, and that led me to get the additional work done. I appreciated that inspection, notice and subsequent and timely repair work More

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Great experience from testing driving to finance to receiving keys! Atmosphere was high energy and full of excitement. Thank you for a positive memory of purchasing our Tundra and Camry TRD receiving keys! Atmosphere was high energy and full of excitement. Thank you for a positive memory of purchasing our Tundra and Camry TRD More

by SIERAMORADO Verified Customer Verified Customer

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Austin what absolutely amazing and great to work with! Very knowledgeable and friendly! he made me feel very comfortable, I am a ball of energy so props to him for dealing with me for 3 hours! :) Overall Very knowledgeable and friendly! he made me feel very comfortable, I am a ball of energy so props to him for dealing with me for 3 hours! :) Overall I am happy i am now part of the Toyota Family. Also s/o to the automotive technician (Alberto Palacios) he too does an amazing job every single day! More

by ADRIANAPALACIOS65 Verified Customer Verified Customer

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I have a 2022 RAV4 and the service here has been dismal at best. I am checking to see what if I can get service moving forward at a different dealer! Hunter a finance person was terrible today! I just n at best. I am checking to see what if I can get service moving forward at a different dealer! Hunter a finance person was terrible today! I just need my windshield fixed and was arguing from the get go! It had to do with them booking this wrong and lack of knowledge from the service desk! Will not return if possible! Had problems with the service people since day one! No one knows what to s going on in this store! More

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Luis, Zach, and Joe made sure I was getting the best deal I could from them. I am satisfied with my purchase and feel much safer in this car! Thank you! I could from them. I am satisfied with my purchase and feel much safer in this car! Thank you! More

by JPCAUGHMAN1 Verified Customer Verified Customer

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Seth was knowledgeable of the entire process, took care of us from start to finish! This is the 3rd car I have bought from a dealership and I can say that this was the best and most painless experience. On of us from start to finish! This is the 3rd car I have bought from a dealership and I can say that this was the best and most painless experience. Once we decided to move forward with the purchase of the car, Seth took care of the trade in and answered any questions that my wife and I had. If he was unsure of the answer, he made sure to find someone that could give us a the correct answer. More

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