Zachary Dehring | Page 3

From when we arrived the experience was great. Karina took the time to allow us to do two test drives and during those drives she explained the different features and functions each car had. She w Karina took the time to allow us to do two test drives and during those drives she explained the different features and functions each car had. She was respectful of our time and was always attentive offering us water or coffee Zach was also very professional and focused on helping us successfully complete the process. Thank you! More

by PABLO_SALAZAR Verified Customer Verified Customer

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Excellent customer service and general attention to details. I Will recommend the place to anyone. details. I Will recommend the place to anyone. More

by RUBYSAN Verified Customer Verified Customer

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We had a nice experience for our fist time leasing a car from Ocean Cadillac. They had a nice selection of vehicles. from Ocean Cadillac. They had a nice selection of vehicles. More

by JLGEM Verified Customer Verified Customer

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Buena atencion y tenian lo que estavamos buscando , los recomiendo. Estamos muy contentos con la compra recomiendo. Estamos muy contentos con la compra More

by GLORYCARVAJAL Verified Customer Verified Customer

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Absolutely impressed with the service — fast, focused, and flawless from start to finish. Highly recommend! and flawless from start to finish. Highly recommend! More

by ANTON.ELIS Verified Customer Verified Customer

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The dealer was fantastic. But my sales advisor reds more training. Everything else was great! But my sales advisor reds more training. Everything else was great! More

by BARONIEL Verified Customer Verified Customer

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I Cadillac stayed in service over 2 1/2 months just got it back and still making noise and not shifting properly it back and still making noise and not shifting properly More

by Mitchellmario Verified Customer Verified Customer

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Our Salesman Emanuel, a bright young man, was diligent and went to work with us and on our behalf with management to finally get the perfect 2025 Escalade IQ Lithium Color deal we were extremely happy wit and went to work with us and on our behalf with management to finally get the perfect 2025 Escalade IQ Lithium Color deal we were extremely happy with. He was patient and polite on a deal that involved trading-in two different cars at one point, one of which needed to get transported from Washington, DC to Ocean Cadillac. In addition, the Escalade IQ 2025 we wanted was at another dealership located in the Florida Panhandle. Not easy...but the Team at Ocean Cadillac ended up making it happen. Cheers to you for a job well done. Thank you, C&MM More

by CHORCASITAS Verified Customer Verified Customer

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Excelente sevice and friently especially. Enrique Capiro very professional .they help in all our questions Enrique Capiro very professional .they help in all our questions More

by Lazaro Martinez MD. Verified Customer Verified Customer

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After days of trying to close a non-Negotiated deal (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on one particular sale. It was extremely disappointing after asking for additional video and pic's and to please to show and/or simply tell me of any noticeable imperfections so I would be expecting them upon my delivery to me which I even paid extra for and enclosed Trailer for added care. What I received was an unwashed/dirty vehicle with numerous damaged paint issues, which could have easily been mentioned and noted by anyone, also both Rear seat fold down hand pulls completely and neatly were broke off which has to be repaired and replaced before I can even fold down either of the rear seats, which is commonly needed. This will be close to a $1000.00 repair alone. Then, last but not least I received a copy of an altered Carfax in the "Vehicle delivery packet of documents" that reflected totally different miles than the advertised Carfax and the true miles actually currently on the vehicle upon delivery.... which has now caused a huge a problem, even to be able to use the extended warrant (if needed) I purchased and was issued with the false & additional miles listed. Ocean Cadillac mentioned this was accidentally processed by their service dept. while doing their final service. (And would have it corrected for me immediately... Now, 30 days later and multiple discussions and emails still not addressed at all. Would not suggest ever purchasing any vehicle from Ocean Cadillac again unless perhaps in person, only. Extremely sad and unnecessary for such a simple deal to have been handled this way and still not completed properly. More

by GPIERCE1 Verified Customer Verified Customer

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