Brewster Subaru
Brewster, NY
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2,625 Reviews of Brewster Subaru
In my life I have purchased may new, used,. and certified vehicles from a dealer, I seem to always have a problem with the business manager concerning their tactics of high pressure, distort and certified vehicles from a dealer, I seem to always have a problem with the business manager concerning their tactics of high pressure, distorting the details, etc. resulting in me not trusting them by not taking the deal and leaving the facility. With Brewster Subaru, I was ready to make the deal but had to see the business manager on financing. I was taken by surprise by Rich Johnson, who I might say looked impeccably dressed for a business manager. I stepped into his office and felt so comfortable and relaxed with his easy going personality. He explained the financial packaging they were offering which was a great deal with the percentage and time period, but I was not interested. I stated what my thoughts were concerning my preference. He went thru his file and pulled out exactly what I wanted at a great deal and accepted. I signed paperwork on the Web plus handouts. He was so efficient in his orderly fashion that before long everything was completed. I ws not rushed and had the time to think the plan over with my additional comments and questions. In the end we even had time to discuss our national heritage. I know from now on where I'm buying my Subarus, and the Business Manager I will be seeing. More
Had a great leasing experience with Brewster Subaru and Mitch Pollak. Mitch found the ideal vehicle for me at a great price! The entire experience went smoothly and I love my 2026 Subaru Forester! Mitch Pollak. Mitch found the ideal vehicle for me at a great price! The entire experience went smoothly and I love my 2026 Subaru Forester! More
My husband and I just leased our third Subaru Forester. .but it’s our first from Brewster Subaru and we couldnt be happier. The experience we had at Brewster was such a wonderful experience..unlike any of t .but it’s our first from Brewster Subaru and we couldnt be happier. The experience we had at Brewster was such a wonderful experience..unlike any of the other dealerships we’ve dealt with in the past,From the minute we met with Kayla ,our salesperson,Nick and I knew we were in the right place.It was refreshing to be treated as a possible new customer.Kayla listened to and heard what we were looking for -there was never any pressure to buy/lease NOW. We already had our leased 2024 Forester Touring and were looking to upgrade to the new 2026 Forester Touring Hybrid in a few months. Kayla took our information and what we were looking for (exterior and interior colors)and she put together a price estimate.It was less then two other dealerships(and one was the upstate dealership we have dealt with for our previous leases).When Nick and I left both of us had decided we would be going back to Brewster Subaru and Kayla..and we did just that the next day! Once we signed off on our new 2026 car,we went to see Rich Johnson,Brewster Subaru’s business manager and it was unlike any experience we’ve ever had in any car dealership: no bartering,no hidden fees,no nonsense .Rich reminded me of an “Old School” gentleman,upfront and honest.Rich impressed both of us so much with his auto business knowledge my husband actually bought additional service insurance!(he never has done that) And last but not least was Michael Barone-he has both the patience and knowledge to teach all the bells and whistles of our new car to 2 seventy+ adults and he did it twice! Great People and a wonderful and smart way to run a car dealership. More
We just purchased our second Subaru from Brewster in the past six years. Their customer service and reliability are superlative. Mitch once again was absolutely outstanding: thorough, knowledgeable, credibl past six years. Their customer service and reliability are superlative. Mitch once again was absolutely outstanding: thorough, knowledgeable, credible, conscientious. They've won customers for life! More
Mitchel Pollak was outstanding to work with. He guided me from start to finish with no pressure. Rich Johnson was clear & patient in his delivery. Mark Krisco was sincere & spoke highly of his t He guided me from start to finish with no pressure. Rich Johnson was clear & patient in his delivery. Mark Krisco was sincere & spoke highly of his team. Thanks, guys! More
Brewster Subaru is an awesome place to buy a car. My salesman's name was Mitch Pollak and I really can't say enough about him. Friendly, polite, and Honest. He gave us the best car buying experience My salesman's name was Mitch Pollak and I really can't say enough about him. Friendly, polite, and Honest. He gave us the best car buying experience I've ever had. Low pressure and worked hard to find our perfect car. He located and had us in our desired car in just days! What an asset to a really nice dealership! More
We have had the pleasure of working with Mitch Pollak. He is the most wonderful salesman we have dealt with. He is kind, professional and knowledgeable. We bought 3 cars and have had excellent service eac He is the most wonderful salesman we have dealt with. He is kind, professional and knowledgeable. We bought 3 cars and have had excellent service each time. We highly recommend Mitch Pollak and Brewster Subaru!! Thank you! More
Buying a new car can be stressful, but the process becomes easy when you have the assistance of a great salesperson like Mitch Pollak and Rich Johnson, without your help, this wouldn't have been pos becomes easy when you have the assistance of a great salesperson like Mitch Pollak and Rich Johnson, without your help, this wouldn't have been possible. I highly recommend the professional assistance I received. Very grateful. Sonia Padilla More
Kristen Hertzer was absolutely one of the best sales people that I have ever dealt with. She was knowledgeable and patient with me and great communication skills. So impressed with her, my brother who w people that I have ever dealt with. She was knowledgeable and patient with me and great communication skills. So impressed with her, my brother who was with me during the purchase, he is now considering a new Subaru and will be back to work with Kristen!! Dealership well stocked!! More
















