Zachary Loftis

Nick Navarro was extremely helpful and understanding and truly cares about people. I love my 2026 F-150. He took his time with me and answered any and all questions I had. I will definitely be back for any truly cares about people. I love my 2026 F-150. He took his time with me and answered any and all questions I had. I will definitely be back for any future purchases. Also Zachary Loftis in the finance department was great. You can tell they care about the customers they serve. Top tier service all around. More

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Good place to buy a vehicle. They take their time to help you find whatever you are looking for. They take their time to help you find whatever you are looking for. More

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Nick was very professional, educated about Suburban Ford vehicles, and personable. We went in thinking we needed one type of vehicle but after really listening to our needs he helped us see what was the bet vehicles, and personable. We went in thinking we needed one type of vehicle but after really listening to our needs he helped us see what was the better choice for our life style. The more we drive our car and see the other we really are relieved Nick suggested the one we purchased. They had our new car ready to drive way, completely shiny clean inside and out, topped off with gas along with 2 free oil changes and tire rotations. Nick also texted us a week later to ensure we were completely happy with our purchase. Zach had all our paperwork ready and not only mailed us copies but gave us a printed copy also. Their office took care of all registration, plate transfers and titles along with two sets of keys. Great used car purchase, fair pricing without the hassle of car dealer haggling. Felt like we were family. Great job Suburban Ford of Sterling Heights! When we need another Ford we will be back. More

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I will rate this dealership 10 stars if that could I want to say Brandon and his crew for my experiences to get the truck I want Brandon did an awesome job. Got back with me help me out made everything easy. to say Brandon and his crew for my experiences to get the truck I want Brandon did an awesome job. Got back with me help me out made everything easy. I appreciate Brandon and his crew and I will recommend it to go to suburban Ford of Sterling Heights. If you need any vehicle needs as for Brandon, it will take care of. More

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Isaiah was great to work with. He was courteous, transparent, extremely understanding and made sure he got me the best possible service in the quickest time manageable. He saved th He was courteous, transparent, extremely understanding and made sure he got me the best possible service in the quickest time manageable. He saved the deal, I wasn't even going to buy the car after a horrible experience with another salesperson (Brad). Isaiah went above and beyond and whether I buy my next car at Suburban Ford or somewhere else, I'll make sure its with Isaiah. More

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Absolutely awesome experience! Felipe and the finance team went above and beyond to get me in the truck I wanted and overcome some obstacles being an out of state buyer. Couldn’t Felipe and the finance team went above and beyond to get me in the truck I wanted and overcome some obstacles being an out of state buyer. Couldn’t be happier with the whole process and how helpful everyone was! Would definitely work with Suburban Ford again and highly recommend the dealership and Felipe to anyone in the market for a vehicle. More

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Immediately upon walking into this dealership Isaiah was knowledgeable about the cars on the lot and in general! He was honest and helped me look for something that fit me and my needs! Also very kind and a knowledgeable about the cars on the lot and in general! He was honest and helped me look for something that fit me and my needs! Also very kind and and personable! More

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Kate was amazing! After almost 2 full weeks of test drives and working numbers, she found the perfect Jeep for me. I couldn’t be more happy with my beautiful Jeep Saha After almost 2 full weeks of test drives and working numbers, she found the perfect Jeep for me. I couldn’t be more happy with my beautiful Jeep Sahara. Kate is the girl to see! More

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I came in, in need of something reliable. Mackenzie showed me all of my options and spoke with me on the different routes I could take to best fit my needs. I will say recently had a break do Mackenzie showed me all of my options and spoke with me on the different routes I could take to best fit my needs. I will say recently had a break down of my old car and she was able to get me in a car within a week(would’ve been sooner but Labor Day weekend) Not only that, she got me the best bang for my buck and showed she truly cared about putting me in a nice reliable vehicle that I felt comfortable buying. 10/10 would recommend👌🏻 More

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Kate was very kind and readily available when I called to test drive and purchase. It was a smooth process and she got me a little money off of the vehicle as well. Good experience. test drive and purchase. It was a smooth process and she got me a little money off of the vehicle as well. Good experience. More

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