Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville
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Zack Perez | Page 2

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
84 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

5.0

84 Reviews

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84 Reviews of Zack Perez

March 17, 2024

Dealership Rating
Employee Rating

Tracy in service went out of her way to make sure my vehicle was 100%. That’s off to Tracy Williams. More

by Lasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos, Ivan Peralta, Tracy Williams , Jo in rentals

Mar 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Lasto, We're truly grateful for the opportunity to serve you at Five Star Ford Lewisville. Your trust and confidence in Tracy and our team is appreciated, and we're committed to continually improving and delivering the best possible experience for you and all our customers. Reach out to 972-221-2900 with any additional care concerns. Thank you, Kelly Blackwell, General Manager

March 16, 2024

Dealership Rating
Employee Rating

Xavier Perez was fantastic! He worked the deal in an efficient manner and went to work to get the best deal possible for me! More

by rockislandexpress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Mar 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Rockislandexpress, Your high marks and positive feedback mean a great deal to us at Five Star Ford Lewisville. It's rewarding to hear that Xavier met your expectations. We strive to provide exceptional service and quality vehicles to all our valued customers, and your satisfaction is our utmost priority. Congratulations on your new Ford! Call with technical or care questions at 972-221-2900. Thank you, Kelly Blackwell, General Manager

March 14, 2024

Dealership Rating
Employee Rating

It's okay to shopping with them Can be better Xavier is good salsa man More

by rockislandexpress
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez , AXavier

Mar 15, 2024

Sam Pack's Five Star Ford Lewisville responded

Rockislandexpress, Thank you for your feedback. We appreciate your compliment about Xavier's salesmanship at Five Star Ford Lewisville. We're glad to hear that you had a positive experience shopping with him. I welcome any further comments at 972-221-2900 or kblackwell@sampack.com. Please let me know where you feel we can improve. Complete customer satisfaction is the focus. Sincerely, Kelly Blackwell, General Manager

March 13, 2024

Dealership Rating
Employee Rating

Xavier Perez was fantastic! He worked the deal in an efficient manner and went to work to get the best deal possible for me! I trust him with my life and value his integrity. Gr More

by augusta09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Mar 14, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, augusta09, on your new vehicle from Five Star Ford Lewisville. Your referral of Xavier and our dealership is greatly appreciated! Whenever you need automotive advice, we hope you continue to count on us. Reach out to 972-221-2900 any time. Thank you for your kind words and endorsement. Sincerely, Kelly Blackwell, General Manager

March 12, 2024

Dealership Rating
Employee Rating

Loved the atmosphere of the place, people were super friendly. Xavier Perez was an amazing salesperson and helped guide me the whole way. Definitely coming back. More

by jacobtrejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Malcolm Recinos

Mar 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, jacobtrejo, on your purchase at Five Star Ford Lewisville. We value your business and look forward to serving you with the same level of excellence in the future. Thank you for choosing our dealership, and we hope to continue exceeding your expectations. Please stay in touch at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 11, 2024

Dealership Rating
Employee Rating

This location was a perfect place to stop in. We stopped in to see our options with our previous vehicle. The location was clean, staff greeted us at the door, our salesman got with us tight away More

by candyrenee0819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Mar 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, candyrenee0819, for shopping at Five Star Ford Lewisville. Congratulations on your purchase! Don't hesitate to stop by or call 972-221-2900 if you need our vehicle advice. We appreciate your kind endorsement. Take care, Kelly Blackwell, General Manager

March 07, 2024

Dealership Rating
Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zack Nixon, Alex Ruiz

Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 02, 2024

Dealership Rating
Employee Rating

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. More

by Christian D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Christian, on your latest purchase at Five Star Ford Lewisville. We are committed to providing exceptional service and ensuring your satisfaction throughout your ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. Thank you for you loyalty! Best regards, Kelly Blackwell, General Manager

March 01, 2024

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Employee Rating

Great customer service, easy financing, always willing to the extra mile to help out customers! More

by eddierosasjr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed, Xavier Perez , Misty Collins

Mar 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Eddie, We extend our thanks for choosing Five Star Ford Lewisville for your automotive needs. Your trust is truly appreciated, and we are honored to have had the opportunity to assist you in finding the perfect vehicle. Reach our team at 972-221-2900 if technical or care questions arise. We look forward to serving you in the future and hope you enjoy every moment with your new Ford. Sincerely, Kelly Blackwell, General Manager

February 28, 2024

Dealership Rating
Employee Rating

The sale rep and financial rep were extremely helpful with my needs in finding the ideal vehicle for me. Very respectful and professional, they did a great job in being forthcoming with the purchasing p More

by ignatiusjones78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lane Walters , Nick

Feb 29, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, ignatiusjones78, for shopping at Five Star Ford Lewisville. We focus on getting our customers what they want. As you begin enjoying your Ford, reach Zack, Lane, or me at 972-221-2900 with questions. Customer satisfaction continues long after the sale. Best regards, Kelly Blackwell, General Manager

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