J.R. Ali
J.R. Ali at Sam Pack's Five Star Ford Lewisville
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J.R. Ali

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of J.R. Ali

April 10, 2024

Dealership Rating
Employee Rating

What I like best about Five Star Ford Lewisville is the caring Christian atmosphere It was very refreshing please do not ever tell your employees that they cannot pray for people! They helped me out when I More

by pkgeap35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, Thank you for sharing your positive experience at Five Star Ford Lewisville! We're thrilled to hear that our team made your car buying experience enjoyable and hassle-free. If you ever need anything else, don't hesitate to reach out to 972-221-2900. Enjoy your new car! Best regards, Andrea Ballard, General Manager

April 01, 2024

Dealership Rating
Employee Rating

I don't like the games all sales departments play with just get them in here and we can talk them into this car! Sometimes that's not true. But in the end at least I got me something to drive More

by pkgeap35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Xavier Perez

Apr 01, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, The Five Star Ford Lewisville team is dedicated to providing exceptional service and ensuring that your experience with us is nothing short of outstanding. If you have additional feedback, please reach me at kblackwell@sampack.com or 972-221-2900. We are here to help in anyway we can. Sincerely, Kelly Blackwell, General Manager

March 15, 2024

Dealership Rating
Employee Rating

This was my first time visiting the dealership. I was impressed with my sales person, and the other staff. My experience from beginning to end was seamless. More

by Awj11374
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Malcolm Recinos

Mar 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, awj11374, for shopping at Five Star Ford Lewisville. Your complete satisfaction is our goal. Let JR and our team know if you would like to revisit your Ford. Best regards, Kelly Blackwell, General Manager

Mar 16, 2024

Awj11374 responded

I am satisfied.

March 12, 2024

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Employee Rating

Staff is very nice and tell you everything you need to know about your car More

by Tara levison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Sam Pack's Five Star Ford Lewisville responded

Tara, We are happy to know your shopping experience at Five Star Ford Lewisville went well! Thank you for endorsing JR and our dealership. We're here to assist you whenever you need us and look forward to the opportunity to serve you again. Reach us at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 01, 2024

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Employee Rating

They were fair reasonable and understanding. Theu let me work the deal on my budget More

by raymondgrantham.jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Mar 01, 2024

Sam Pack's Five Star Ford Lewisville responded

Raymond, Thank you for shopping at Five Star Ford Lewisville. JR, Xavier, and the entire Five Star Ford Lewisville team want to make certain you enjoy your new Ford. Stop by or call 972-221-2900 to review the technology on your vehicle any time. Best regards, Kelly Blackwell, General Manager

December 02, 2023

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Employee Rating

We worked with J. R. Ali. He is an industry veteran with a lot of knowledge about the car buying experience. He was courteous and worked hard to earn our business. More

by MEHWF
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Dec 03, 2023

Sam Pack's Five Star Ford Lewisville responded

MEHWF, Congratulations on your new Ford! JR is a wealth of vehicle information and we encourage you to stay in touch at 972-221-2900. At Five Star Ford Lewisville, complete customer satisfaction and a great ownership experience are our goals. Thank you for your endorsement. Sincerely, Kelly Blackwell, General Manager

November 07, 2023

Dealership Rating
Employee Rating

Very friendly and everything was very smooth and quick especially sales person JR Ali thank you More

by Ismailrajan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Sam Pack's Five Star Ford Lewisville responded

Ismailrajan, Congratulations on your purchase at Five Star Ford Lewisville. On behalf of JR, thank you for your endorsement and recognition. To help you enjoy your Nissan, reach us at 972-221-2900. We are always happy to share our knowledge. Best regards, Kelly Blackwell, General Manager

October 09, 2023

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Employee Rating

Hugo was awesome. The whole experience was just quick and easy. Would definitely recommend 5 Star. More

by jjennings@ntsurfaces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos, Zack Perez , Ivan

Oct 10, 2023

Sam Pack's Five Star Ford Lewisville responded

Jjennings, Thank you so much for shopping at Five Star Ford Lewisville. Hugo and our sales team are excited to help you enjoy your new Ford. Stop by or call 972-221-2900 with technical or care questions. We want to make owning your vehicle the best experience. Best regards, Kelly Blackwell, General Manager

October 01, 2023

Dealership Rating
Employee Rating

We appreciate the transparency within the dealership from JR Ali (salesman) to Jeff in Finance. The customer service we received is far beyond the best that we've ever experienced before. Thank you! More

by Ashley Alder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff (Finance)

Oct 02, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Ashley, At Five Star Ford Lewisville, JR and our devoted team is consistently available to assist you with any technical questions or service requirements you might have. Your satisfaction remains our topmost concern, and we welcome you to stop by or call 972-221-2900. Thank you, Kelly Blackwell, General Manager

July 20, 2023

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Employee Rating

JR and Mo were exceptional at stream lining the process and getting me on the road! More

by NBleach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Medina - 5 stars!

Jul 21, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you for shopping at Five Star Ford Lewisville, NBleach! We value you and your business and we hope to help you enjoy your Ford. Call on JR, Mo, or me at 972-221-2900. It will be great to hear from you again. Best Regards, Kelly Blackwell, General Manager

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