Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville

Zack Perez | Page 7

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
98 Reviews

Hi, I’m Zack! I’m the Finance Director at Sam Pack’s Five Star Ford Lewisville, where I’ve been part of the team since April 2014. When I’m not at work, I love spending quality time with my family. The part of my job I enjoy most is helping people put their dreams in driveways. Philosophy: “Good, better, best — never let it rest until your good is better and your better is best.”

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

5.0

98 Reviews

Write a Review

98 Reviews of Zack Perez

June 16, 2023

Dealership Rating
Employee Rating

Best dealership I have been to with the most amazing and helpful people! I will always be back here for any vehicle needs! More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed , Jakson Velasquez

Jun 17, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Brittany, on your new Ford! We are excited to serve you at Five Star Ford Lewisville. Call on us again at 972-221-2900 when you have vehicle questions. We want to make owning your new ride the best experience. Thank you for sharing! Best Regards, Kelly Blackwell, General Manager

June 03, 2023

Dealership Rating
Employee Rating

My service experiences here have always been good. We live 45 minutes away and Zach made the process of bringing our vehicle in quick and simple. Gave me daily updates until the work was finished. Muc More

by finhead9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Zach Nixon , Tom Andrews, Kelly Blackwell

Jun 05, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello finhead9, Receiving high marks and positive comments from satisfied customers like yourself is incredibly rewarding and a testament to the hard work and commitment the Five Star Ford Lewisville team puts into delivering a satisfying experience. Your words of appreciation motivate us to continuously raise the bar and maintain the highest service standards. Call on our service staff any time at 972-221-2900. Thank you, Kelly Blackwell, General Manager

Jun 06, 2023

finhead9 responded

I know many people are quick to leave negative reviews but less likely to be positive so its my pleasure to do so. My family has bought or leased 10+ vehicles there, most through Michael B. (the ONLY salesperson I have asked for more than once). Tom A. solved a big issue I had last year while buying my Ranger. Finance is always low-key, options presented but not pushed. I've seen the GM change here a few times but the current operation is fantastic, great communication. Keep it up! Russ M.

May 11, 2023

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Employee Rating

Great team that worked together to get my vehicle delivered to me on the day that we had to take delivery to accommodate my travel schedule. More

by jrcoorts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Daryn Harkins, M. Jackson (5 Stars)

May 12, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations jrcoorts on your vehicle purchase at Five Star Ford Lewisville. Our sales team remains available for your new vehicle questions at 972-221-2900. We hope to make owning your Ford the best driving experience. Thank you for your business and review, Kelly Blackwell, General Manager

April 22, 2023

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Employee Rating

I started looking for a car for my wife about a year or so ago, but the Bronco was still pretty pricey. We decided to keep the 2004 Camry and just pay to have it repaired, all the stuff that needs to be do More

by Mark E Combs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor , Patsy Dowdy, Joe

Apr 23, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Mr. and Mrs. Combs! Thank you for sharing your Five Star Ford Lewisville shopping experience. Our entire team remains available to you at 972-221-2900. We want to assure you of complete satisfaction with your new Bronco. Best Regards, Kelly Blackwell, General Manager

March 30, 2023

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It was a good experience start to finish. I had no issues from the first day on the lot till final financing and driving the truck home. More

by Ahort
Recommend Dealer
Yes

Other Employees Tagged: J.R. Ali

Mar 31, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Ahort on your purchase at Five Star Ford Lewisville. We are excited that you own a new Ford truck. Call on us at 972-221-2900 any time you need our technical or care knowledge. Helping you fully enjoy your vehicle is the goal. Thank you, Kelly Blackwell, General Manager

March 04, 2023

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Employee Rating

Daryn was awesome. He didn’t push too hard but followed up as a great salesperson does. More

by Kurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Daryn Harkins, Johnny was great.

Mar 04, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Kurt on your new Ford! Daryn and our staff welcome the chance to review your vehicle at 972-221-2900. Helping you fully enjoy your ride is the goal. Thank you for your business and review, Kelly Blackwell, General Manager

March 01, 2023

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Employee Rating

Great experience overall, very happy. Everyone I talked to was very helpful and respectful. Didn’t feel pressured at all. Will do business with them again. More

by CC525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Jakson Velasquez

Mar 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, CC525, on the purchase of your new Ford at Five Star Ford Lewisville. Jakson is a seasoned Ford representative and he and our team welcome the chance to help you fully enjoy your vehicle. Stop by or call 972-221-2900 anytime you need automotive advice. Thank you, Kelly Blackwell, General Manager

February 28, 2023

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Best service in town pete york always goes above and beyond. They are always on point. More

by peteyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Ron Romano, Sue Bowman, Zach Nixon , Tom Andrews, Kelly Blackwell, Amos Bowen, Paul Schroeder, Paul Sears

Mar 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, peteyork, for including so many of the Five Star Ford Lewisville staff in your recognition. Customer focus is a must at our dealership and we appreciate the opportunity to help with your automotive needs. Between visits, we welcome the chance to share our vehicle advice. Reach us any time with care concerns at 972-221-2900. Thanks again for choosing our dealership! Kind Regards, Kelly Blackwell, General Manager

February 25, 2023

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Employee Rating

Great experience from beginning to end! Both sales team and service team have been excellent More

by Nik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke , Julie Collins

Feb 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Nik, We appreciate knowing your Five Star Ford Lewisville service visit went so well. Our entire team focuses on customer satisfaction. When we can be of future assistance, reach out to 972-221-2900. Thank you for sharing your experience. Best Regards, Kelly Blackwell, General Manager

January 21, 2023

Dealership Rating
Employee Rating

Best service I ever has the tech did an amazing job. Pete was just great. Management always on point. Just a friendly atmosphere. More

by peteyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Ron Romano, Kameron Sneed, Zach Nixon , Tom Andrews, Jerry Crider, Patsy Dowdy, Paul Schroeder, Paul Sears, Pete york

Jan 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Peteyork, We appreciate knowing your Five Star Ford Lewisville service visit went well. Thank you for endorsing such a long list of our staff. As a team, we are here to help with all of your automotive needs. Reach us with future vehicle concerns at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

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