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Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville

Zack Perez | Page 9

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
98 Reviews

Hi, I’m Zack! I’m the Finance Director at Sam Pack’s Five Star Ford Lewisville, where I’ve been part of the team since April 2014. When I’m not at work, I love spending quality time with my family. The part of my job I enjoy most is helping people put their dreams in driveways. Philosophy: “Good, better, best — never let it rest until your good is better and your better is best.”

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

5.0

98 Reviews

Write a Review

98 Reviews of Zack Perez

July 06, 2022

Dealership Rating
Employee Rating

This dealership is amazing! I was always kept informed and they made sure I received the best service and the vehicle I wanted. More

by Tonyagc67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patsy Dowdy, Paul Sears, Kyle Wasson

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Jul 07, 2022

Sam Pack's Five Star Ford Lewisville responded

Tonyagc67, It is our honor to help with your vehicle needs at Five Star Ford Lewisville. We welcome the chance to continue sharing our knowledge. Let us know when you have questions at 972-221-2900. Thank you for being our customer and we look forward to serving you again. Best Regards, Kelly Blackwell, General Manager

June 11, 2022

Dealership Rating
Employee Rating

They treat u good, never any problems n I’m in n out fairly fast More

by lindaglass2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Patsy Dowdy

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Jun 12, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello lindaglass2003, Thank you for taking the time to rate your Five Star Ford Lewisville service visit. Customer satisfaction is very important at our dealership and we welcome the opportunity to answer future questions at 972-221-2900. We want to keep you knowledgeable about your Ford. Please stay in touch. Take Care, Kelly Blackwell, General Manager

June 11, 2022

Dealership Rating
Employee Rating

Kenneth and Zack did a great job. Very knowledgeable, friendly and helpful. I’m very pleased with my purchase. More

by Besperum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke , Amos Bowen

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Jun 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Congratulations Besperum on your purchase at Five Star Ford Lewisville. Customer satisfaction continues to be our focus. We welcome your vehicle questions at 972-221-2900. Thank you for shopping with us. Best Regards, Kelly Blackwell, General Manager

May 30, 2022

Dealership Rating
Employee Rating

friendly service and overall good vibe at the store. no price gouging, no dealer markups, and no unnecessary add-ons, which is common these days unfortunately More

by theboyceofreason
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patsy Dowdy, Dakota Hensley

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May 31, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello theboyceofreason, Your business is appreciated at Five Star Ford Lewisville. Transparency is a necessity and we want to thank you for your endorsement of our practices. Reach us when you have future vehicle needs at 972-221-2900. We are here to help in any way we can. Best Regards, Kelly Blackwell, General Manager

May 13, 2022

Dealership Rating
Employee Rating

The dealership and salesman were both outstanding ! I would rank them #1 in customer service! I was treated like royalty from initial contact ! More

by Chass09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Crider

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May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Chass09, Congratulations on your Five Star Ford Lewisville purchase. We look forward to helping you enjoy your new Ford. Thanks for shopping with us and for recognizing Jerry and Zack. Reach us any time you have questions at 972-221-2900. Helping you fully appreciate your vehicle is a priority. Best Regards, Kelly Blackwell, General Manager

May 13, 2022

Dealership Rating
Employee Rating

My buying process was great with moe as my salesman. Start through finance was smooth and very professional. More

by Fordman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Albasha, Amos Bowen, Paul Sears

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May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Fordman, Congratulations on your purchase at Five Star Ford Lewisville. Moe and our staff want to continue hearing from you at 972-221-2900. Whenever we can offer our technical or care advice, don't hesitate to stop by or give us a call. Thank you for shopping with us and please stay in touch. Kind Regards, Kelly Blackwell, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Very welcoming, clean friendly staff. Matt my sales agent was Awesome.I was referred by my coworker, a very good chief More

by monique96855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Roberts

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Feb 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, monique96855, for being a valued Five Star Ford Lewisville customer. Between visits, don't hesitate to contact our advisors and techs at 972-221-2900. We want to answer all of your vehicle questions. Take Care, Kelly Blackwell, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Friendly Staff, offered accessories and other options, didn't feel pressured to buy. Great Service! More

by Watcock07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Albasha

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Feb 09, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Watcock07, Congratulations on your new vehicle from Five Star Ford Lewisville. When Moe, Zack, or I can answer your Ford questions, please reach us at 972-221-2900. We want to help you fully enjoy your ride. Thank you, Kelly, Blackwell, General Manager

Feb 09, 2022

Watcock07 responded

Thank You!

February 05, 2022

Dealership Rating
Employee Rating

All aspects of the purchase were conducted very well. Sales handled questions and concerns well, Burt was professional, courteous and friendly. Zack was just as helpful and professional on the Finance si More

by velvet_farms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Byrd

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Feb 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, velvet_farms, for sharing your remarks and endorsing the Five Star Ford Lewisville sales team. Customer care continues and we welcome future vehicle questions at 972-221-2900 Stop by or give us a call when you need our knowledge. Take Care, Kelly Blackwell, General Manager

Feb 06, 2022

velvet_farms responded

Just one note-our salesman was Dominic Byrd and he was super. Pleasant, very patient and professional.

December 21, 2021

Dealership Rating
Employee Rating

A nice and friendly staff. They where very helpful. They kept me informed on the status on my truck. More

by marshall.burton3230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Hugo Peralta-Bustos, Paul Sears, Pete

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Dec 21, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello marshall.burton3230, Our focus is keeping you safe and comfortable in your Ford. Please reach our service team at 972-221-2900 whenever you have care concerns. We look forward to seeing you again in 2022. Thank you, Chuck Lee, Service Director

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