Very courteous employees and they were very helpful with
the whole process. Would definitely recommend people to do business with them.
the whole process. Would definitely recommend people to do business with them.
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by odonald281
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 19, 2026 -
Tony Serra Nissan responded
Thank you for the 5 stars. Courteous, helpful, and easy to recommend is exactly what we like to hear. We appreciate you choosing Tony Serra Nissan in Cullman.
I absolutely love my Rouge.
And I appreciate the team. And that i get reminded of time for my oil change.
And I appreciate the team. And that i get reminded of time for my oil change.
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by sakers2
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Tony Serra Nissan responded
Loving your Rogue and getting oil change reminders before life gets busy is a pretty good setup. We are glad the team has taken good care of you at Tony Serra Nissan in Cullman.
My husband and I have had nothing but ?
?wonderful experiences with Tony Sera Nissan We took our Nissan frontier bright orange truck in for servicing on July 2nd, that same day I was in a wr
?wonderful experiences with Tony Sera Nissan We took our Nissan frontier bright orange truck in for servicing on July 2nd, that same day I was in a wreck that totaled my truck and now I have to find a replica because I love that truck so much! It was only 10 months old and had under 10,000 miles on it! Without getting a million phone calls is there any thoughts on how I can replace it?
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by csovia123
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
We are so sorry about the wreck, especially losing a bright orange Frontier you clearly loved. We are glad Zack Rooks and our service team have always taken good care of you, and we would be happy to help you find the closest match without turning it into a phone marathon. Tony Serra Nissan in Cullman will do our best to help you get back into the right truck.
Good good good good good Good good good good good good
good good good good good good good good good good good good
good good good good good good good good good good good good
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by Kjk2413
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Good
I asked to have 5w30 put in my Frontier dealership would
not. When customer wants something done, do it.
not. When customer wants something done, do it.
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by No screen name
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Thank you for the review. We understand the frustration when a specific request is not handled the way you expected. Our team does have to follow Nissan specifications when it comes to oil type, but we can always do a better job explaining the reason clearly. We appreciate you bringing it up and trusting Tony Serra Nissan in Cullman with your Frontier.
I bought a vehicle from this dealership, and my
experience has been very disappointing. Within just two weeks of purchasing it, the radiator started leaking. I brought it back and asked them to fix
experience has been very disappointing. Within just two weeks of purchasing it, the radiator started leaking. I brought it back and asked them to fix the problem, but they did not.
Before I had even put 3,000 miles on the vehicle, the transmission failed, and the radiator issue had gotten worse. I ended up having to pay a $500 deductible out of my own pocket. Thankfully, I had a good warranty/insurance plan, but the dealership did nothing to help me with the repairs or stand behind the vehicle they sold me.
I expected much better customer service and support, especially with such major mechanical problems occurring so soon after the purchase. Unfortunately, they took no responsibility, and I cannot recommend this dealership based on my experience.
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by Cesar Santiago
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Tony Serra Nissan responded
...
Excellent and thorough work in a timely manner They make
sure all needs are pointed out and nothing unnecessary is added.
sure all needs are pointed out and nothing unnecessary is added.
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by Dsayersal
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Thorough work without the unnecessary extras is exactly how service should be done. We are glad Zack Rooks and the team kept it timely, clear, and honest at Tony Serra Nissan in Cullman.
These guys were great and quick to get me in and out and
in a nice ride !
in a nice ride !
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by Aiden Dallaire
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Tony Serra Nissan responded
Aiden, quick, easy, and leaving in a nice ride is a pretty good way to wrap up a visit. We are glad the team got you taken care of at Tony Serra Nissan in Cullman.
Always friendly service and explains things thoroughly.
They take great care of your vehicle! Would recommend to everyone!
They take great care of your vehicle! Would recommend to everyone!
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by kimberlyfrink5
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Friendly service is great, but friendly service that explains things clearly is even better. We are glad Zack Rooks and the team took great care of you and your vehicle at Tony Serra Nissan in Cullman.
Fast and friendly service Fast and Friendly service.
Everyone seemed through and professional. Made the experience a breeze.
Everyone seemed through and professional. Made the experience a breeze.
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by kgraves03
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jun 28, 2026 -
Tony Serra Nissan responded
Thank you for the 5 stars. Fast and friendly is a great start, but thorough and professional is what really makes a service visit feel easy. We are glad Zack Rooks and the team made it a breeze at Tony Serra Nissan in Cullman.