Zack Rooks | Page 2
Assistant Service Manager
Tony Serra Nissan
1724 Cherokee Ave SW
Cullman, AL 35055
Dealership Experience
1 yr, 8 mos
Industry Experience
1 yr, 8 mos
Languages Spoken
English
282 Reviews
Write a Review282 Reviews of Zack Rooks
August 25, 2026
The dealer website link to schedule service booked my appointment to another dealer in another town. On arrival at my desired dealer the service manager said I did not have a scheduled appointment. Eve appointment to another dealer in another town. On arrival at my desired dealer the service manager said I did not have a scheduled appointment. Eve. Thought I had two e m ail confurmations. More
August 25, 2026
They were knowledgeable, courteous and professional. They had my vehicle done quickly. My only "dislike" is the cost of just an oil change. They had my vehicle done quickly. My only "dislike" is the cost of just an oil change. More
Other Employees Tagged: Jeff Coleman
August 20, 2026
Joe was an absolute amazing sales man and the sales manager was awesome. Joe was an absolute amazing sales man and the sales manager was awesome. Will definitely do service here. manager was awesome. Joe was an absolute amazing sales man and the sales manager was awesome. Will definitely do service here. More
Other Employees Tagged: Zack Rooks
August 20, 2026
Professional. Timely. They my daughter well as Thors was her first time setting up the appointment herself and dealing with everything 100% herself Timely. They my daughter well as Thors was her first time setting up the appointment herself and dealing with everything 100% herself More
Other Employees Tagged: Zack Rooks
August 19, 2026
Jason and sack was wonderful. Gave us a great deal. However, we had to wait a couple days to get our card to be fixed and detailed and when we picked it up, it was not completely Gave us a great deal. However, we had to wait a couple days to get our card to be fixed and detailed and when we picked it up, it was not completely detailed. We got to take it back and it did not even have a full tank of gas, which I’m going to tell them about I thought y’all took care of that as a find a new car. More
Other Employees Tagged: Wyatt Andrews, Cody Salem, Elijah Szelag , Jason wonderful and honest upfront
August 18, 2026
I dropped my truck off the day before with a note of what it was doing. I got a text the next morning saying they were on it. They called and told me what it wax and my options. I told them what I wanted and it was doing. I got a text the next morning saying they were on it. They called and told me what it wax and my options. I told them what I wanted and they did just that. It was a little more than I expected but they did a good job. More
Other Employees Tagged: Jeff Coleman
August 14, 2026
Zack and this Nissan service department/location super helpful - Even to Amber the service secretary. They all worked wonderfully with my Wheels coverage and my wild work schedule. helpful - Even to Amber the service secretary. They all worked wonderfully with my Wheels coverage and my wild work schedule. More
Other Employees Tagged: Amber Shockley
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