Zack Rooks | Page 2

Love all the service people, they help me alot. Great service and are very nice. Great service and are very nice. More

by marcella63rose Verified Customer Verified Customer

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The service was great and the team there was very nice and made sure we was taken care of. They also went through the whole inspection with us in detail and made sure we was taken care of. They also went through the whole inspection with us in detail More

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James is professional, kind, and will do what is necessary to see that my concerns are taken care of. necessary to see that my concerns are taken care of. More

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I dropped my car up. I got me some popcorn and some water and watch TV and my vehicle was done very promptly. I got me some popcorn and some water and watch TV and my vehicle was done very promptly. More

by fowler_melissa5 Verified Customer Verified Customer

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I came in to get my car serviced and James was helpful and great! They got us right in and out and explained everything in detail afterward. Thank you so much for the wonderful service as always! and great! They got us right in and out and explained everything in detail afterward. Thank you so much for the wonderful service as always! More

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Very professional and nice people to talk to and deal with when you need something done on your vehicle. with when you need something done on your vehicle. More

by rita.briscoe Verified Customer Verified Customer

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Quick, and everyone was very nice Good, great, wonderful, fantastic Nice, yummy, 6-7 xxxx it fantastic Nice, yummy, 6-7 xxxx it More

by Kjk2413 Verified Customer Verified Customer

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Our issue with our door still is not resolved. We have a $3000 wrap around warranty and or door still is not fixed. We were told if they mess up our door, we will be responsible for fixing what th We have a $3000 wrap around warranty and or door still is not fixed. We were told if they mess up our door, we will be responsible for fixing what they fix. Our manufacturer warranty runs out May 1, 2026. The vehicle was bought certified pre owned in 2023, they are telling us there is no record of it. Furious! More

by hudson218 Verified Customer Verified Customer

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Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76 Verified Customer Verified Customer

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The last time I came in for service. They told me the oil change and tire rotation was bogo. When i returned a month later Zack said theyre not on special. So I dont see a reason to make They told me the oil change and tire rotation was bogo. When i returned a month later Zack said theyre not on special. So I dont see a reason to make an appointment and come to Tony Serra for an oil change. The service i received I could have gotten it somewhere else for that price. Instead of driving 45 minutes out of the way. More

by Dawn Campbell Verified Customer Verified Customer

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