Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Zack Rooks

Overview Reviews (313) Inventory (143)

Contact Me

View All Employees

< View All Employees

Zack Rooks

Zack Rooks | Page 2

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me

4.6

313 Reviews

Overview Reviews (313) Inventory (143)

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

Languages Spoken

English

4.6

313 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Zack Rooks

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

313 Reviews of Zack Rooks

October 07, 2026

Dealership Rating

Employee Rating

Pulled in without an appointment-asked for a transmission flush and asked to check something that seem ref to be dragging in low places. Took of everything in a little over an 1 1/2. Great job flush and asked to check something that seem ref to be dragging in low places. Took of everything in a little over an 1 1/2. Great job More

by lfbice54

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 16, 2026 -

Tony Serra Nissan responded

Thanks for the great service review. We strive to make all appointments and walk-ins a priority and work to get them in and out in a timely manner. We are happy that you are satisfied with your service and wait time. 5 stars and a satisfied customer puts a smile on our face! Thank you.

October 05, 2026

Dealership Rating

Employee Rating

Everything was fine. They took care of my car and got it back to me in good time. They took care of my car and got it back to me in good time. More

by jamieleebraswell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 16, 2026 -

Tony Serra Nissan responded

Great service is always expected and we are pleased that you had a great experience. Getting a customer back into their vehicle quicky is always a goal. Thank you for the great review and the 5 stars.

October 05, 2026

Dealership Rating

Employee Rating

Everything was fine. They took care of my car and got it back to me in good time. They took care of my car and got it back to me in good time. More

by jamieleebraswell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 16, 2026 -

Tony Serra Nissan responded

October 02, 2026

Dealership Rating

Employee Rating

Great customer service and professionalism. The staff at Tony Serra Nissan has great customer service and professionalism. I would encourage others to get their vehicles serviced here. The staff at Tony Serra Nissan has great customer service and professionalism. I would encourage others to get their vehicles serviced here. More

by tweetu1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

Thanks for the great 5 star review. We look forward to servicing your vehicle again.

October 02, 2026

Dealership Rating

Employee Rating

by tweetu1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

Thank you for your great review. We are glad your experience was amazing and your 5 star review. Come see us for all your service needs.

October 01, 2026

Dealership Rating

Employee Rating

Great as always Great as always. Fast friendly and competitive prices. Good sitting area to wait. Was keep informed of my vehicles progress Fast friendly and competitive prices. Good sitting area to wait. Was keep informed of my vehicles progress More

by Jcmooney83

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

Thanks for the 5 star review. We love the five star reviews and the kind words. Thanks and we will see for service again.

September 30, 2026

Dealership Rating

Employee Rating

Efficient, courteous, kind, personable, knowledgeable, reliable, responsive, attentive, accommodating, considerate, detailed, dedicated, exceptional, fair, polite reliable, responsive, attentive, accommodating, considerate, detailed, dedicated, exceptional, fair, polite More

by mdpace210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Coleman , C Coltrain

Oct 14, 2026 -

Tony Serra Nissan responded

We love all the praises and the 5 star rating! Come see us again soon!

September 28, 2026

Dealership Rating

Employee Rating

Bought a car, had some service issues taken care of. Overall good experience. I would use this dealership again Overall good experience. I would use this dealership again More

by Brown

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

We are sorry you had some issues but we are thrilled that it was resolved quickly and without issue. 5 stars means we did it right and we love when that happens. Come back and see us!

September 25, 2026

Dealership Rating

Employee Rating

Everything went great, customer service was exceptional Would definitely do business with this dealership again. Would definitely do business with this dealership again. More

by acostamg08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

Thanks for the great service review. We love to hear that our customers are happy with the service they receive. We know that you will continue to have great service and friendly staff at every visit! Come see us again soon!

September 25, 2026

Dealership Rating

Employee Rating

Everything went great, customer service was exceptional Would definitely do business with this dealership again. Would definitely do business with this dealership again. More

by acostamg08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zack Rooks

Oct 14, 2026 -

Tony Serra Nissan responded

It is great that your service was exceptional. We strive in every department for customers to have a pleasant experience. We are thrilled to know you will do business here again and we welcome you any time 🙂

Dealership Inventory (143 Vehicles)

2027 Nissan Sentra | new

$27,155

2027 Nissan Sentra

new

Fresh Powder exterior

CVT

Front-wheel Drive

$27,155

View Vehicle Details

View Details

2020 Chevrolet Malibu | used

$19,599

2020 Chevrolet Malibu

used

Shadow Gray Metallic exterior

CVT

Front-wheel Drive

$19,599

View Vehicle Details

View Details

2026 Nissan Altima | used

$24,549

2026 Nissan Altima

used

Brilliant Silver Metallic exterior

CVT

Front-wheel Drive

$24,549

View Vehicle Details

View Details

2026 Nissan Armada | new

$83,875

2026 Nissan Armada

new

Aspen White Tricoat/Super Black exterior

Automatic

Four-wheel Drive

$83,875

View Vehicle Details

View Details

2025 Lincoln Nautilus | used

$54,683

2025 Lincoln Nautilus

used

Diamond Red Metallic Tinted Clearcoat exterior

Automatic

All-wheel Drive

$54,683

View Vehicle Details

View Details

2026 Nissan Sentra | used

$23,700

2026 Nissan Sentra

used

Scarlet Ember Tintcoat exterior

CVT

Front-wheel Drive

$23,700

View Vehicle Details

View Details

View All Inventory