Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks | Page 2

Assistant Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.6
267 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.6

267 Reviews

Write a Review

267 Reviews of Zack Rooks

July 29, 2026

Dealership Rating
Employee Rating

It was a veey positive experience. I was greeted courteously and promptly, and the service on my vehicle was done quickly. More

by d.trimble60
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

July 29, 2026

Dealership Rating
Employee Rating

Thank you for everything you guys did me and my boyfriend. We will definitely come back again when we need an other vehicle. More

by mandy_rennix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 28, 2026

Dealership Rating
Employee Rating

Maintenance was fast and done well and everyone was super nice. Good experience all In all. More

by ruthiepearson118
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

July 28, 2026

Dealership Rating
Employee Rating

This is the second vehicle purchased from the dealer. I will be buying another when I pay the Murano off. Those guys are great no pressure and will work to get you what you are looking for. More

by simsja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
Employee Rating

Tony Serra Nissan has a very professional, experienced team. They go out of their way to ensure customers receive the best care. More

by McCay
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

July 24, 2026

Dealership Rating
Employee Rating

I was there last week for a tire sensor, and they left lug nuts loose on my tire and I like to crash yesterday going back to them so they could fix it. More

by sallypigg
Recommend Dealer
No

Other Employees Tagged: Zack Rooks

July 24, 2026

Dealership Rating
Employee Rating

Professional, quick, friendly service. Didn’t try to sell me anything extra. Will be back. More

by Sbryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

July 23, 2026

Dealership Rating
Employee Rating

Customer service isn't what it isn't what it used to be, I felt like I was just a dollar not taking care of me and the car. More

by DonnaEdwards
Recommend Dealer
No

Other Employees Tagged: Zack Rooks

July 22, 2026

Dealership Rating
Employee Rating

Would not let me use my discount on all my cars. Service Would not let me use my discount on all my cars. Service oil change discount More

by acejb
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

July 21, 2026

Dealership Rating
Employee Rating

Everything turned out wonderful on Friday, July 17th, 2026. Got my car that’s “new” to me. Took it back on July 20th for the two middle air vents wasn’t working. Don’t know the guys name that brought More

by bigbev1000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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