Absolutely no complaints, fast efficient service Would
use them again for my maintenance needs !
use them again for my maintenance needs !
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by Step277327
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Fast and friendly service.
My oil change was done promptly at appointment time and finished within 30 minutes.
My oil change was done promptly at appointment time and finished within 30 minutes.
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by Beatlefan90
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Always friendly and helpful Service is completed in a
timely matter. Ready to help in any way they can
timely matter. Ready to help in any way they can
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by Nani
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 19, 2026 -
Tony Serra Nissan responded
Nani, friendly, helpful, and ready when you need them is exactly how service should feel. We are glad the team kept things timely and easy at Tony Serra Nissan in Cullman.
The service on my vehicle was fast.
Efficient and very good customer service.Thank you Everybody at the dealership was very professional and kind
Efficient and very good customer service.Thank you Everybody at the dealership was very professional and kind
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by redshieldtransport
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 19, 2026 -
Tony Serra Nissan responded
Fast service, good people, and a professional team all the way around is exactly what we like to hear. We appreciate you trusting Tony Serra Nissan in Cullman again.
Very courteous employees and they were very helpful with
the whole process. Would definitely recommend people to do business with them.
the whole process. Would definitely recommend people to do business with them.
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by odonald281
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 19, 2026 -
Tony Serra Nissan responded
Thank you for the 5 stars. Courteous, helpful, and easy to recommend is exactly what we like to hear. We appreciate you choosing Tony Serra Nissan in Cullman.
I absolutely love my Rouge.
And I appreciate the team. And that i get reminded of time for my oil change.
And I appreciate the team. And that i get reminded of time for my oil change.
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by sakers2
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Tony Serra Nissan responded
Loving your Rogue and getting oil change reminders before life gets busy is a pretty good setup. We are glad the team has taken good care of you at Tony Serra Nissan in Cullman.
My husband and I have had nothing but ?
?wonderful experiences with Tony Sera Nissan We took our Nissan frontier bright orange truck in for servicing on July 2nd, that same day I was in a wr
?wonderful experiences with Tony Sera Nissan We took our Nissan frontier bright orange truck in for servicing on July 2nd, that same day I was in a wreck that totaled my truck and now I have to find a replica because I love that truck so much! It was only 10 months old and had under 10,000 miles on it! Without getting a million phone calls is there any thoughts on how I can replace it?
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by csovia123
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
We are so sorry about the wreck, especially losing a bright orange Frontier you clearly loved. We are glad Zack Rooks and our service team have always taken good care of you, and we would be happy to help you find the closest match without turning it into a phone marathon. Tony Serra Nissan in Cullman will do our best to help you get back into the right truck.
Good good good good good Good good good good good good
good good good good good good good good good good good good
good good good good good good good good good good good good
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by Kjk2413
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Good
I asked to have 5w30 put in my Frontier dealership would
not. When customer wants something done, do it.
not. When customer wants something done, do it.
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by No screen name
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Jul 12, 2026 -
Tony Serra Nissan responded
Thank you for the review. We understand the frustration when a specific request is not handled the way you expected. Our team does have to follow Nissan specifications when it comes to oil type, but we can always do a better job explaining the reason clearly. We appreciate you bringing it up and trusting Tony Serra Nissan in Cullman with your Frontier.
I bought a vehicle from this dealership, and my
experience has been very disappointing. Within just two weeks of purchasing it, the radiator started leaking. I brought it back and asked them to fix
experience has been very disappointing. Within just two weeks of purchasing it, the radiator started leaking. I brought it back and asked them to fix the problem, but they did not.
Before I had even put 3,000 miles on the vehicle, the transmission failed, and the radiator issue had gotten worse. I ended up having to pay a $500 deductible out of my own pocket. Thankfully, I had a good warranty/insurance plan, but the dealership did nothing to help me with the repairs or stand behind the vehicle they sold me.
I expected much better customer service and support, especially with such major mechanical problems occurring so soon after the purchase. Unfortunately, they took no responsibility, and I cannot recommend this dealership based on my experience.
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by Cesar Santiago
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Tony Serra Nissan responded
...