Zaid Alsaifi

Purchased a 2024 Mazda CX-30 from this dealership and had a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, w a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, within 3 days of purchase, the car began displaying multiple serious warning messages including engine malfunction, dynamic stability control malfunction, and safety system errors. I visited the dealership expecting assistance given how quickly the issues appeared, but they refused to take responsibility because the vehicle was sold “as-is.” While I understand what “as-is” means, selling a vehicle that develops major electrical and safety warnings within days of purchase raises serious concerns about the inspection that was supposedly performed before listing the vehicle. I am currently pursuing diagnostics and exploring options through Mazda and consumer protection channels. I would strongly encourage potential buyers to have any vehicle from this dealership independently inspected before purchase. More

Report | Print

The salesman didn't try to high pressure me on my decision .I enjoyed the dealings with him decision .I enjoyed the dealings with him More

Report | Print

Zaid was so awesome! He was attentive to my family’s needs and wants in a vehicle. You can tell he truly loves working for Ganley and loves Kia’s. He was attentive to my family’s needs and wants in a vehicle. You can tell he truly loves working for Ganley and loves Kia’s. More

Report | Print

Great and compassionate salesman, patient and knowledgeable. Appreciate the help from everyone involved. Overall great service knowledgeable. Appreciate the help from everyone involved. Overall great service More

Report | Print

Zaid made it happen I love my car I have a Kia Seltos SUV 2022 as long as I make the payments on time then I could get a brand new car that's my goal 2022 as long as I make the payments on time then I could get a brand new car that's my goal More

Report | Print

Zaid was remarkable from the time my wife and I stepped into the dealership. He answered all our questions including the ones we didn't ask. From Mr.Zaid we saw your financial officer Jack. The process too into the dealership. He answered all our questions including the ones we didn't ask. From Mr.Zaid we saw your financial officer Jack. The process took no time. We Love Kia's products but it's the people like these two men that will continue to grow your business. More

Report | Print

The sales people were quick and efficient in getting me into a vehicle suitable for my needs. into a vehicle suitable for my needs. More

Report | Print

This dealership was AMAZING. they went above and beyond to make my trade happen and get me in a new vehicle they went above and beyond to make my trade happen and get me in a new vehicle More

Report | Print

From start to finish, working with our sales consultant (Zaid) and the entire team at Ken Ganley Kia of Mentor (Shawn, Jeff, Jake, etc.) delivered a great customer experience for my wife and me. We collect (Zaid) and the entire team at Ken Ganley Kia of Mentor (Shawn, Jeff, Jake, etc.) delivered a great customer experience for my wife and me. We collectively moved through the steps comprehensively and at our pace, making for a comfortable process. They went the extra mile at every request with our happiness in mind. More

Report | Print

I would like to thank zaid for doing a great job and getting me an approved today for my car. Thank you Zaid getting me an approved today for my car. Thank you Zaid More

Report | Print