Dealership Experience
9 yrs
Industry Experience
13 yrs
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Zak Ballard
June 14, 2023
The team at DePaula made my first purchase of a new car a stress free experience. I am not local and worked with Zak over the phone to discuss options for the vehicles they had on the lot set up a test drive stress free experience. I am not local and worked with Zak over the phone to discuss options for the vehicles they had on the lot set up a test drive. He was able to answer all of my questions and worked to accommodate my tight schedule. Mikayla was the sales consultant I worked with and when I let her know my budget and the features that were important to me she was receptive and gave me great feedback. After test driving a new Mazda3 Select and looking over a few pre-owned options I decided to go with a new 2023 hatch. Mikayla and Stephanie worked through all the paperwork and explained everything in detail as we finalized the process in no time at all. The whole process was smooth and painless. The whole team was knowledge, extremely kind and a pleasure to work with. I’ve already recommended looking at all 3 DePaula dealerships to my coworkers and friends. More
Other Employees Tagged: Mikayla Boutros, Stephanie Cassella
June 14, 2023
Mikaela was professional, knowledgeable and straight forward. We really appreciated how she handled our used car deal, and as a result we would shop at DePaula again! forward. We really appreciated how she handled our used car deal, and as a result we would shop at DePaula again! More
Other Employees Tagged: Mikayla Boutros, Stephanie Cassella
June 07, 2023
My car was taken in and the work completed was great. Lisa was excellent and professional. Lisa was excellent and professional. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
May 27, 2023
Had a great experience at DePaula Mazda. My salesperson, Todd was knowledgeable, patient, and an overall good person that got me into a great vehicle at a fair price. Finance Manager, Stepha My salesperson, Todd was knowledgeable, patient, and an overall good person that got me into a great vehicle at a fair price. Finance Manager, Stephanie was super personable and made the buying experience a low pressure and pleasant one. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella, Lisa from Service
May 17, 2023
10 Jamil is a super nice guy. Low key but attentive and informative. He does speak or act like the stereotypical car sale person. He's not over exuberant or pushy. The manager is Low key but attentive and informative. He does speak or act like the stereotypical car sale person. He's not over exuberant or pushy. The manager is nice too. They gave us space to kick the tires. The finance girl Stephanie was really nice and got us in and out in like 25 minutes while still being thorough. She knows what she's doing! And, she didn't try and sell us all the normal garbage like special paint sealants and undercoat etc. instead she made us aware of a great deal on prepaid oil changes and tire rotation. The dealership overall is first class and felt like I was in one of the 'premium' brands. Overall one of the better car buying experiences. More
Other Employees Tagged: Jamil Karimi , Stephanie Cassella, Jamil Karimi
May 03, 2023
Great customer service Todd was well informed and a pleasure to work with Stephanie was also so smart with all her information about payments and helped us feel comfortable with our choice Great de pleasure to work with Stephanie was also so smart with all her information about payments and helped us feel comfortable with our choice Great dealership More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
April 19, 2023
I had a wonderful experience at DePaula Mazda. The staff was friendly and knowledgeable. They were happy to take time to answer my questions, explain differences between models, and accompany me o The staff was friendly and knowledgeable. They were happy to take time to answer my questions, explain differences between models, and accompany me on a guided test drive. I would happily recommend them to friends or family looking to purchase a similar vehicle. I bought the first new 2024 CX-90 they sold and I simply love it! Todd Brandt went over every feature and even helped me set most of the options to my personal preference. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella, Dan Furman
April 18, 2023
Todd was informative, honest, and very helpful throughout the process. Greatest car buying I’ve experienced!! the process. Greatest car buying I’ve experienced!! More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
April 14, 2023
Thank You DePaula! Always a pleasure stopping by for service and maintenance for my Mazda vehicle! It has been very easy to schedule what I need and waiting for the wor Always a pleasure stopping by for service and maintenance for my Mazda vehicle! It has been very easy to schedule what I need and waiting for the work to be done has been very accommodating and enjoyable! More
Other Employees Tagged: Jeff Jenkins, Tarrah Plant, Bev Keenan , Mikayla Boutros, Stephanie Cassella, Albert Rodriguez, Jim Sweeney, Tom Szakmary, Matthew Wylie, Glen Cummings

