Dealership Experience
9 yrs
Industry Experience
13 yrs
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Zak Ballard
October 16, 2023
Our sales person Todd Brandt was excellent. All our questions about the CX90 PHEV were answered before purchasing the car. We had toggled between a BMW x5 hybrid and the new Mazda cx 90 PHEV All our questions about the CX90 PHEV were answered before purchasing the car. We had toggled between a BMW x5 hybrid and the new Mazda cx 90 PHEV as we keep our cars for as long as possible. Todd was very patient with us and we came back several times to see and drive the vehicle, which was no problem. The Mazda had everything we were looking for and not the super expensive price tag of BMW plus their pricey maintenance and repair costs. When we picked up the car, Todd spent time introducing us to all the car features and any questions we had. Frank S. helped answered our questions about financing and warranty information and was also extremely helpful. Great job DePaula! More
Other Employees Tagged: Todd Brandt , Frank S.
October 06, 2023
Todd, Zak and Stephanie went out of their way to make purchasing a vehicle a pleasant experience. They handled a complicated situation with ease and efficiency. I would highly recommend. purchasing a vehicle a pleasant experience. They handled a complicated situation with ease and efficiency. I would highly recommend. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
September 10, 2023
Staff were great - knowledgeable and courteous. They listened and responded and made this a smooth transaction. They listened and responded and made this a smooth transaction. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
August 25, 2023
Excellent service and responsiveness. Easy process and great staff who made this experience great. Thanks Easy process and great staff who made this experience great. Thanks More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
August 17, 2023
I can’t say enough good things about Todd and Stephanie and the entire staff at DePaula Mazda. They both were very knowledgeable and made the process extremely easy for me. My car had been totaled in an a and the entire staff at DePaula Mazda. They both were very knowledgeable and made the process extremely easy for me. My car had been totaled in an accident and my daughters wedding was in 2 weeks. I had not planned on being in the new car market and was a bit stressed out. Todd and Stephanie did everything possible to help me deal with the situation. I would highly recommend DePaula Mazda and Stephanie and Todd to my friends and family. More
Other Employees Tagged: Bev Keenan, Todd Brandt , Stephanie Cassella, Dan Furman, Albert Rodriguez, Matthew Wylie, Tom Restino
July 26, 2023
They are conveniently located less than a mile away. As a previous Mazda owner and DePaula customer, I am excited about the new showroom. I was in need of a newer vehicle and Jamil helped me get spur of As a previous Mazda owner and DePaula customer, I am excited about the new showroom. I was in need of a newer vehicle and Jamil helped me get spur of the moment test drives in models that I was looking for. With his and Stephanie’s help, I was able to purchase a new car in two days. I’m looking forward to using their service department for maintenance. Good job by all. More
Other Employees Tagged: Jamil Karimi , Stephanie Cassella
July 24, 2023
Todd did a great job explaining and showing us the Mazda plus he was able to provide car in a timely manner that fit our schedule Zac explained the financials in a manner that was both efficient and easy plus he was able to provide car in a timely manner that fit our schedule Zac explained the financials in a manner that was both efficient and easy to understand Well done More
Other Employees Tagged: Todd Brandt
July 07, 2023
I was mislead about the features of my car. One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost tot One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost totally at a loss understanding what the car does do. Practically no tutorial. ??? Door locks, Bluetooth, no nav chip, seat adjustment, no Serius??? It goes on. This is my third Mazda and probably the last. More
Other Employees Tagged: Stephanie Cassella, Colin McCarthy, Jim Sweeney, Matthew Wylie
July 05, 2023
Todd Brandt was excellent to work with easy end of lease and into new lease and into new lease More
Other Employees Tagged: Todd Brandt

