Zaya Jasim

Joe was very easy to deal with and kind. More importantly, he took extra steps to make sure I was prepared and ready to purchase my vehicle. Drove it to get inspected, kept in touch with me More importantly, he took extra steps to make sure I was prepared and ready to purchase my vehicle. Drove it to get inspected, kept in touch with me the whole time, sent videos, and was in constant communication. I also appreciated Robert for his help in making the deal happen, Matt for keeping everything organized, and Steve for being very upfront with me during the entire process. More

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Great experience after having some hard times every dealership gave us the runaround. They were open and transparent from the beginning. There was no extra fees or hitting cost pretty open and transpar dealership gave us the runaround. They were open and transparent from the beginning. There was no extra fees or hitting cost pretty open and transparent process.. More

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Joe, and the big guy in the fishbowl I believe his name was Zaya we’re amazing. They Gave me the transparency pricing I begged for. After 3 different dealerships giving me unrealistic offers they were able was Zaya we’re amazing. They Gave me the transparency pricing I begged for. After 3 different dealerships giving me unrealistic offers they were able to give me the best trade and amazing deal, a lot of people like to purchase vehicles with a demeanor of a negotiation. I will openly and gladly say that after searching four dealerships, I was able to get the BMW six to $8000 cheaper than anywhere else that I found.. More

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Excellent service from Sebastian at Countryside Mitsubishi, Smooth Financing and got a great deal for my 2025 Mitsubishi Outlander. Mitsubishi, Smooth Financing and got a great deal for my 2025 Mitsubishi Outlander. More

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I had a great experience with the entire team at the dealership. Sebastian (salesman) and Zaya (manager) were very helpful, and fair from the start. The process was smooth, they answered all my question dealership. Sebastian (salesman) and Zaya (manager) were very helpful, and fair from the start. The process was smooth, they answered all my questions and respected my time. No hidden fees, no pressure and stress free. They have a great selection of pre owned cars, transparent and competitive pricing. I appreciated their approach and glad I went there first. More

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I grew up in dealerships for most of my life, but this was probably my best experience all around. As a single mom on a budget, these guys were awesome. Raul was the absolute best though. He definitely we was probably my best experience all around. As a single mom on a budget, these guys were awesome. Raul was the absolute best though. He definitely went above and beyond to make sure we were taken care of. More

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⭐️⭐️⭐️⭐️⭐️ Easy, Smooth, and Honest Car Buying Experience I recently purchased my vehicle from this dealership, and it was hands down one of the easiest car buying experiences I’ve ever had. I Experience I recently purchased my vehicle from this dealership, and it was hands down one of the easiest car buying experiences I’ve ever had. I was already pre-approved for my loan, so the whole process took about two hours—no pressure, no hassle. Raul, my salesman, was amazing from start to finish. I first saw the car on a Thursday and didn’t buy it until a few days later, but he stayed helpful and patient the entire time. Right before driving off, I noticed the driver door speaker wasn’t working. Raul immediately came out, reassured me it would be fixed at no cost, and sure enough, I had it serviced a week later—quick 30-minute fix, no charge. Zaya, the finance manager, was also fantastic. He helped me secure a great deal on the extended warranty and was super personable throughout the process. The car has been great, the team was professional, and I’d absolutely recommend both Raul and Zaya to anyone looking to buy a car. Thank you all for making this so smooth! More

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Zaya lied to me! Bank approved my loan with $4000 down, he claimed they wanted $5000 down. He also stated they wanted 29.99% APR, they stated that was a lie as well Bank approved my loan with $4000 down, he claimed they wanted $5000 down. He also stated they wanted 29.99% APR, they stated that was a lie as well and that he increased the points to make the dealership more money. He then submitted paperwork to the State of Illinois to claim a $4000 tax rebate telling them I bought the car, which I walked away from the deal after his lies. I have now filed a complaint with the State of Illinois and the BBB on the matter. I will not stop until they honor the deal! More

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The folks at Countryside Mitsubishi are a class act. I was in dire need of a new car to replace mine with a faulty transmission. Unfortunately, the cost of the new transmission far exceeded the car’s ac I was in dire need of a new car to replace mine with a faulty transmission. Unfortunately, the cost of the new transmission far exceeded the car’s actual value, and I was severely upside down on the financing. My situation was dire, and I knew I would have to pay for my past mistakes. I found Countryside Mitsubishi through the Car and Driver shopping site. They were one of the few dealers that had the vehicle I desired. Since I was going to pay the price, I might as well get something I wanted. Joe Garner showed me the cars and even suggested alternative options. In fact, one of the cars he showed was actually at their sister dealership, over 20 miles away. Joe drove me to that dealership in the rain to let me view and test drive the vehicle. He took the time to understand my situation and explain the pros and cons. When I asked him what he would do or which car I should pursue, he gave me a genuine answer. However, due to my trade-in, the deal was not easy. I was not able to leave the other dealership with the car I had come to see. I returned to Countryside Mitsubishi to brainstorm with Joe and the Sales Manager, Zaya, to find the best solution. We reviewed the options, but I kept coming back to the fact that I would have to pay the penalty. I might as well get something I really wanted. That’s when I stopped Finance Manager Steve and he helped me figure out the best possible option for financing, rates, payments, warranty, and gap insurance to prevent something like this from happening again. Steve is a miracle worker and very savvy when it comes to structuring deals. He is very transparent and explained everything in great detail, given my situation. I was able to get my desired vehicle and drive away a satisfied customer. In closing, I truly appreciated the care and patience I received from the team at Countryside Mitsubishi. They offered me real advice and did everything they could to get me one of my dream vehicles. More

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