Zeb Freter
Zeb Freter at Jim Norton Toyota Tulsa
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Zeb Freter | Page 6

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Zeb Freter

April 11, 2021

Dealership Rating
Employee Rating

Best Toyota dealership hands down!Zeb Freter was an Best Toyota dealership hands down! Zeb Freter was an amazing salesman and very kind and worked with me to find just what I was looking for!! I am a p More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Jim Norton Toyota Tulsa responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 28, 2021

Dealership Rating
Employee Rating

Made the whole experience a pleasure. Buying a vehicle can be a horrible chore, but we left very happy and excited to be driving our new truck! More

by Mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stefan dealt with our paperwork. Another excellent experience

Mar 30, 2021

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 27, 2021

Dealership Rating
Employee Rating

The people were patient when I saw someone I knew and visited for awhile, Then took a test drive. Zeb and Shelly did a great job and helped us, went through the vehicle in depth, and it was a fast exper More

by nabee1978
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Shelly Smith

Mar 29, 2021

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Zeb and Shelly were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 24, 2021

Dealership Rating
Employee Rating

Zep was very helpful we told him what our budget was and he made sure that we got what we needed to be at.He also took the time to go over the vehicle’s functions and made sure we understood very pleased wi More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Zep and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 21, 2021

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Employee Rating

We bought a beautiful Rav/4 today. We were very pleased with the experience. Zeb was so helpful and got us into our car quickly. We are very happy. More

by tjr804
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Smith

Mar 23, 2021

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Zeb and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2021

Dealership Rating
Employee Rating

Had a great time picking out my fabulous Rav4 with Zeb. He was patient with all my questions and gained my trust. Thank you so much! More

by Marleen.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 12, 2021

Dealership Rating
Employee Rating

My wife and I were very pleased with Zeb. He did an exceptional job explaining everything and was very helpful setting up all the features. Very friendly and courteous. More

by Dugger.Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Smith

Mar 15, 2021

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Zeb made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 06, 2021

Dealership Rating
Employee Rating

Zen was great. He answered all our questions and made the purchasing process very easy. I have brought 3 other 4 runners at Jim Norton and this purchase and service is the best. Thank you. And by the way I More

by Sdritter087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

February 25, 2021

Dealership Rating
Employee Rating

I had the best experience buying my car. Zeb our salesman was perfectly nice and very knowledgeable. He made the experience even more enjoyable. Everyone did what they could to help us buy the car and it was More

by ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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