Zechariah Terrell
Zechariah Terrell at Norm Reeves Toyota Dallas

Zechariah Terrell

Sales Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Zechariah Terrell

March 12, 2026

Dealership Rating
Employee Rating

Great customer service and support. Very friendly and clean environment. These guys are very professional and knowledgeable. More

by pozo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to know our team’s professionalism, friendly support, and clean environment stood out during your new Toyota purchase. Thank you for sharing your experience. We look forward to assisting you in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 12, 2026

Dealership Rating
Employee Rating

Excellent experience great Customer Service. We were assisted by Carmelo Luizzi, Zack and Ted Cruz. Carmelo is a very good sales associate. I will recommend him to all my friends. More

by chantal1n1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your positive experience with our team and for choosing a new Toyota Tundra. We’re thrilled to hear our service met your expectations and appreciate your recommendation. Please let us know if we can assist with anything else in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 01, 2026

Dealership Rating
Employee Rating

Luis and Zech took good care of us. Smooth sailing even down to financing, which is rare to say! If you’re in the market for a Toyota or even a used vehicle go see these guys, they’re d More

by Teresa.Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Mar 01, 2026

Norm Reeves Toyota Dallas responded

It’s wonderful to know Luis and Zechariah made your new Toyota purchase and financing process feel effortless. We’re grateful for your recommendation and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 28, 2026

Dealership Rating
Employee Rating

Carmine Liuzzi is by far the best sales consultant I have worked with, thank you so much for helping us out!! More

by julianarenee1738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmine Liuzzi

Feb 28, 2026

Norm Reeves Toyota Dallas responded

We are thrilled that Carmine delivered such outstanding service during your purchase of the used Honda Civic. Thank you for sharing your feedback. We look forward to assisting you again in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 22, 2026

Dealership Rating
Employee Rating

Drove from out of state to purchase our vehicle! They did great with our trade and had excellent customer service!!! More

by amanning5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Palma

Feb 23, 2026

Norm Reeves Toyota Dallas responded

We are thrilled to hear that our team made it worth the trip. Thank you for choosing Norm Reeves Toyota Dallas, and congratulations on your vehicle purchase!

February 15, 2026

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Employee Rating

Absolutely outstanding experience with Norm Reeves Toyota Dallas. From my initial contact to the end of the purchase — top notch service from Zech! He definitely went beyond my expectations … would de More

by Mac Echipare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana, Jesus Rico

Feb 15, 2026

Norm Reeves Toyota Dallas responded

We’re thrilled Zechariah delivered outstanding support from start to finish. Thank you for trusting us with your Jeep Wrangler. We look forward to assisting you when you’re ready for your next vehicle. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Feb 17, 2026

Norm Reeves Toyota Dallas responded

Hi Mac, thank you for your endorsement of Zech and the rest of the team! We look forward to your next visit to Norm Reeves Toyota Dallas. Enjoy your ride!

Feb 15, 2026

Mac Echipare responded

Thx … we’ll be in touch!

February 09, 2026

Dealership Rating
Employee Rating

Ryan and Zach are some of the best in the business. They put customer service above all, which is rare for a car dealership. Thanks so much! More

by CCobb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Palma

Feb 09, 2026

Norm Reeves Toyota Dallas responded

Thank you for your kind words. We’re thrilled that Ryan and Zechariah provided exceptional service during your used Toyota purchase. We appreciate your trust and look forward to helping you again.

January 18, 2026

Dealership Rating
Employee Rating

Chris (salesman) and Zach (manager) went out of their way to get me into my new 4Runner, with all of the options that I wanted. Over a week’s timeframe, Chris was patient with my requests, while keeping me More

by usmcjets
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez, Chris Mayne

Jan 18, 2026

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 17, 2026

Dealership Rating
Employee Rating

I absolutely LOVE my car, but the customer service makes me love it even more. Mr. Rodney Houston was hands down the best and so respectful and helpful!! He will be the reason I stick around to be honest! More

by larissamrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Topping, Sergio Leyva , Rodney Houston

Jan 17, 2026

Norm Reeves Toyota Dallas responded

Hi Laris! Thank you for sharing your wonderful feedback about Rodney and our team! We truly appreciate your business and five-star rating of Norm Reeves Toyota Dallas. Enjoy your ride!

January 16, 2026

Dealership Rating
Employee Rating

I was very displeased with how this sale was handled. Jose spoke to me in a very unprofessional manner and ruined this deal. More

by Jess
Recommend Dealer
No
Jan 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for this feedback, Jess. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Jan 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for this feedback, Jess. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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