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Zoe DeRose
Zoe DeRose at Russ Darrow Metro Mazda

Zoe DeRose | Page 2

Service Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
25 Reviews
4.5

25 Reviews

Write a Review

25 Reviews of Zoe DeRose

September 09, 2025

Dealership Rating
Employee Rating

Very efficiently run. I appreciate they took my time in consideration. Everyone was very friendly. More

by cindys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba

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Sep 09, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 05, 2025

Dealership Rating
Employee Rating

They were professional and took care of my car’s issues right there. I would recommend them to others. More

by michaelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Kirsten Jones, Quintin Neal

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Sep 05, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

I had a great experience at the Mazda dealership. The staff were very professional, and the service was excellent. I really liked it there and would highly recommend them. More

by Milan Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Kirsten Jones, Quintin Neal

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Aug 17, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

August 10, 2025

Dealership Rating
Employee Rating

Outstanding service. Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! More

by analogkid802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Kirsten Jones, Quintin Neal

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Aug 10, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

July 10, 2025

Dealership Rating
Employee Rating

The service was very good and patient and the video was excellent and to my standards More

by ERICROSEMOND626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Nick Mudd, Miguel Mazaba , Kirsten Jones

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Jul 10, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

July 10, 2025

Dealership Rating
Employee Rating

Always professional and does excellent quality of work. Everyone is very respectful and trustworthy, very satisfied. More

by YVONNEPHILLIPS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Nick Mudd

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Jul 10, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

June 18, 2025

Dealership Rating
Employee Rating

Russ Darrow has been my favorite dealer for many years great staff friendly Bruce is great 👍 More

by POOHEBEAR1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jun 18, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

June 14, 2025

Dealership Rating
Employee Rating

She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n More

by brunner4106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Carrick, Jalen Moore, Jennie Etringer, Nick Mudd, Shane Bode , Kirsten Jones, Karrar Musa, Quintin Neal, DONTARIO PALMER

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Jun 18, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jalen Moore jalen.moore@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee More

by SARAH.R.EBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jalen Moore, Dylan Rueth, Nick Mudd, Miguel Mazaba , Kirsten Jones, Karrar Musa, Gwen Moore

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Jun 07, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

May 28, 2025

Dealership Rating
Employee Rating

I like Russ Darrell Mazda there service is always great and very accommodating. Would always go back. More

by HDORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Kirsten Jones, DONTARIO PALMER

Report | Print
May 28, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

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