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Zyan Sheffield
6 Reviews
6 Reviews
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6 Reviews of Zyan Sheffield
Verified Customer
May 23, 2026
I was very pleased they kept me informed about my car they picked up and and delivered they picked up and and delivered More
by dkopchynski26
Other Employees Tagged: Michael Predl, James Strosnider, Andrew Knittel
May 16, 2026
Was taken advantage on a recall. $209 later didn't even fix it. Was in market for new truck won't be back to Spitzer. Z the service tech is worthless. $209 later didn't even fix it. Was in market for new truck won't be back to Spitzer. Z the service tech is worthless. More
by drew.handhfarm
May 07, 2026
Absolutely unacceptable experience from start to finish. Zero follow up, complete lack of professionalism, and a front desk employee who was rude, uninformed, and unable to provide even basic, accurate info Zero follow up, complete lack of professionalism, and a front desk employee who was rude, uninformed, and unable to provide even basic, accurate information about my vehicle's status. Communication was nonexistent. Management didn't improve things - instead, they added passive-aggressive attitudes on top of already terrible service. This place is disorganized, poorly led, and clearly lacks accountability. I've been using Ford service departments since purchasing my vehicle in 2012, across multiple states, and this is - by far - the worst Ford service group I have ever dealt with. 0 stars across the board! I will never return and would strongly caution others to take their business elsewhere. This operation needs entirely new leadership. More
by JT
April 29, 2026
Good people, answered all questions, on time and on target. Been going there for years. target. Been going there for years. More
by JJONOWENS
Other Employees Tagged: James Strosnider, Andrew Knittel, Tina Bucchioni
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