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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

April 11, 2026

Dealership Rating
Employee Rating

Dillon (service manager) continues to be very helpful. It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon

Apr 13, 2026

Group 1 Nissan Cedar Park responded

Hi Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

Dealership Rating
Employee Rating

Attempted a scam. They billed for service that wasn't completed. Took 3 months to get a refund, was a constant battle. Lied on legal documents to try and get out of it More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2026

Group 1 Nissan Cedar Park responded

Hi Matt, We take feedback like this very seriously and would like to clarify the situation. Our records show that the services and charges were discussed and authorized prior to any charges be made to you. At no point do we misrepresent legal documents or services, and we strongly stand behind the integrity of our process. Regarding the refund, while it is not standard to issue one after services have been rendered, we worked with you in good faith to reach a resolution. The timeline reflected the back and forth communication needed to address your concerns thoroughly. We strive for transparency and clear communication with every customer, and it’s disappointing to hear that your experience did not reflect that. We would welcome the opportunity to speak with you directly to resolve any remaining concerns.   Fredi Sanchez Service Director - Group 1 Nissan Cedar Park 512-620-7252 fsanchezgarcia@Group1auto.com

March 31, 2026

Dealership Rating
Employee Rating

It was a great experience buying my car. But unfortunately when I had a problem with a warning on my screen no one seemed to be able to help. More

by ana.paula.avila74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Group 1 Nissan Cedar Park responded

Thank you for your feedback. We’re glad your purchase experience was positive, though we’re sorry to hear you did not receive the assistance you needed afterward. Your concern will be addressed with our team to ensure better support. We hope to have the opportunity to better assist you in the future.

March 25, 2026

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Employee Rating

I was very disappointed this time that I took my vehicle, 2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought bra More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2026

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and inconvenience you encountered during your recent visit. This is not the level of service we strive to provide, and we understand how disappointing this situation must have been especially after placing your trust in us multiple times. We sincerely apologize for the lack of clear communication, the delays, and the concerns surrounding the work performed on your vehicle. You should always feel informed, respected, and confident in the service being provided, and it’s clear we fell short in your case. Your feedback is extremely important to us, and we would appreciate the opportunity to make this right. Please reach out to us directly at your convenience so we can review your visit in detail, address the issues you experienced, and work toward a resolution that restores your confidence in our dealership. Thank you again for bringing this to our attention we are committed to improving and hope to have the chance to earn back your trust. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com 512-620-7200

March 20, 2026

Dealership Rating
Employee Rating

This was the 3rd vehicle I’ve bought from this dealership. Sean was great to work with, very patient, friendly, knowledgeable, and informative. I would absolutely recommend him to anyone looking More

by erik.heter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 23, 2026

Group 1 Nissan Cedar Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. Thanks for the recommendation, and have an amazing day!

March 17, 2026

Dealership Rating
Employee Rating

The folks here are decent people. Trevor and Riley helped me. They're good people and I genuinely enjoyed my time. When my trucks needed service I experienced very little issues as th More

by Frontierman2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Group 1 Nissan Cedar Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cedar Park Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2026

Dealership Rating
Employee Rating

Friendly, helpful Staff, helped me pick the right car for me, very communicative made it an easy process! More

by Brandon B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Doughty, John Jones

Mar 04, 2026

Group 1 Nissan Cedar Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2026

Dealership Rating
Employee Rating

Jordan was very professional. Listened to understand my needs and came through. I will definitely refer others to meet with him should they need a vehicle. More

by catrinajzg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan

Feb 28, 2026

Group 1 Nissan Cedar Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

Dealership Rating
Employee Rating

Clear explanations of problems discovered during service with the estimated costs and no pressure to add service you can’t afford. More

by zandramj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathon Serrano

Feb 15, 2026

Group 1 Nissan Cedar Park responded

Hello Zandramj, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2026

Dealership Rating
Employee Rating

The dealership is clean. Prices are bit high for services rendered. Was greeted promptly and staff is typically courteous. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Group 1 Nissan Cedar Park responded

Thank you for taking the time to leave us a review and for sharing your feedback. We're glad to hear you found our dealership clean and that our team greeted you promptly and treated you courteously that's always our goal. We do appreciate your comments regarding service pricing. Transparency and value are important to us, and your feedback helps us identify where we can improve the overall experience. We're also happy to know you were satisfied with the workmanship, service time, and communication during your visit. Thank you again for choosing us for your service needs, and we hope to continue providing you with a positive experience in the future. Fredi Sanchez Service Director - Cedar Park Nissan 512-620-7252 fsanchezgarcia@group1auto.com

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