Great service.
Dylan, the service advisor is such a professional. His customer service is A+.
Dylan, the service advisor is such a professional. His customer service is A+.
More
by mojtahed007
Service Price Transparency
Other Employees Tagged:
Dylan
Apr 26, 2026 -
Group 1 Nissan Cedar Park responded
Hi, thank you for your kind review; we are happy to pass along your comments to Dylan here at Group 1 Nissan Cedar Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Overall experience was good.
Ambience is good. They provided internet, so I can work while wait for my car to done.
Ambience is good. They provided internet, so I can work while wait for my car to done.
More
by Sri Gurram
Service Price Transparency
Other Employees Tagged:
Dylan
Apr 24, 2026 -
Group 1 Nissan Cedar Park responded
Hi Sri, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Cedar Park Nissan Service Dept has the best customer
service. Dylan Green was our rep. He definitely goes that extra mile to make sure all of ones questions and concerns are handled.
service. Dylan Green was our rep. He definitely goes that extra mile to make sure all of ones questions and concerns are handled.
More
by Kim
Service Price Transparency
Other Employees Tagged:
Dylan Green
Apr 24, 2026 -
Group 1 Nissan Cedar Park responded
Hi Kim, thanks for your praise and kind comments about Dylan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cedar Park Nissan is ALWAYS easy to work with from
scheduling to completion. They respect that I prefer to wait while work is done and stay on top of everything to the best of their ability.
scheduling to completion. They respect that I prefer to wait while work is done and stay on top of everything to the best of their ability.
More
by Chrystal
Service Price Transparency
Apr 19, 2026 -
Group 1 Nissan Cedar Park responded
Hi Chrystal, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Dylan was great.
Everyone was friendly, good coffee and a shuttle, just convenient all around.
Everyone was friendly, good coffee and a shuttle, just convenient all around.
More
by theclintbakershow
Service Price Transparency
Other Employees Tagged:
Dylan
Apr 15, 2026 -
Group 1 Nissan Cedar Park responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Dillon (service manager) continues to be very helpful.
It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to
It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to balance quality service with keeping the costs reasonable. Thank you!
More
by Paul
Service Price Transparency
Other Employees Tagged:
Dillon
Apr 13, 2026 -
Group 1 Nissan Cedar Park responded
Hi Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Attempted a scam.
They billed for service that wasn't completed. Took 3 months to get a refund, was a constant battle. Lied on legal documents to try and get out of it
They billed for service that wasn't completed. Took 3 months to get a refund, was a constant battle. Lied on legal documents to try and get out of it. Eventually offered a refund, this was due to the fact we got the documents they lied on. Terrible service would not recommend.
More
by matt
Service Price Transparency
Apr 07, 2026 -
Group 1 Nissan Cedar Park responded
Hi Matt,
We take feedback like this very seriously and would like to clarify the situation. Our records show that the services and charges were discussed and authorized prior to any charges be made to you. At no point do we misrepresent legal documents or services, and we strongly stand behind the integrity of our process.
Regarding the refund, while it is not standard to issue one after services have been rendered, we worked with you in good faith to reach a resolution. The timeline reflected the back and forth communication needed to address your concerns thoroughly.
We strive for transparency and clear communication with every customer, and it’s disappointing to hear that your experience did not reflect that. We would welcome the opportunity to speak with you directly to resolve any remaining concerns.
Fredi Sanchez
Service Director - Group 1 Nissan Cedar Park
512-620-7252
fsanchezgarcia@Group1auto.com
It was a great experience buying my car.
But unfortunately when I had a problem with a warning on my screen no one seemed to be able to help.
But unfortunately when I had a problem with a warning on my screen no one seemed to be able to help.
More
by ana.paula.avila74
Service Price Transparency
Apr 04, 2026 -
Group 1 Nissan Cedar Park responded
Thank you for your feedback. We’re glad your purchase experience was positive, though we’re sorry to hear you did not receive the assistance you needed afterward. Your concern will be addressed with our team to ensure better support. We hope to have the opportunity to better assist you in the future.
I was very disappointed this time that I took my vehicle,
2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought bra
2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought brand new all four tires in November 26, 2025. At that time my car only had a little over 16,258 miles on it. I was surprised that the dealership said I needed all four tires replaced with my vehicle having such low mileage. I trusted their advice and purchased all four.
Today, 3/24/2026 They were unable to fix my tire because an instrument they use for changing tires was not working and they were waiting on some parts to come in, however, I did.have my oil changed.
Shortly after they changed my oil I had a message sent via text stating that IMMEDIATE ATTENTION was needed to be done:
brake fluid exchange at $139.95; cabin air filter replacement at $94.95, which I did agreed to on the text, but shortly afterwards told them I would want to wait, which I was informed that it was too late. They were already doing it. I did not elect to have the fuel injection cleaning service at $249.95. Normally when they have additional work to be done on the vehicle, the service person will come and explain to me what is going to be done and why it is necessary; this time I did not get that courtesy. By the time I finished with getting my oil changed and some of the work done I left paying $397.15.
Mileage on my vehicle is 18,405 miles as of today. I don’t understand why it has needed so much work each time I take it in. I am very careful with my vehicle. It has not been in any accidents and I take it to the dealership to get work done when needed. Last time I had the oil changed I had to take it back in because it had not been done correctly, and the oil was leaking underneath my vehicle. The dealership.did an additional oil change and did not charge me for doing it correctly. My concern about this is what if I hadn’t noticed this, what damage could this have done to my vehicle? I was really hoping to have an ongoing relationship with the dealership that I purchased my vehicle from. I wanted to have full confidence, and be able to trust them when they give their professional advice. I know I am just one client that purchased one vehicle there, but I am loyal and do continue to buy new vehicles when needed from the same dealership.This is the first vehicle I bought since moving to this area.
More
by Laurel
Service Price Transparency
Mar 27, 2026 -
Group 1 Nissan Cedar Park responded
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and inconvenience you encountered during your recent visit. This is not the level of service we strive to provide, and we understand how disappointing this situation must have been especially after placing your trust in us multiple times. We sincerely apologize for the lack of clear communication, the delays, and the concerns surrounding the work performed on your vehicle. You should always feel informed, respected, and confident in the service being provided, and it’s clear we fell short in your case. Your feedback is extremely important to us, and we would appreciate the opportunity to make this right. Please reach out to us directly at your convenience so we can review your visit in detail, address the issues you experienced, and work toward a resolution that restores your confidence in our dealership. Thank you again for bringing this to our attention we are committed to improving and hope to have the chance to earn back your trust. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com 512-620-7200
This was the 3rd vehicle I’ve bought from this
dealership. Sean was great to work with, very patient, friendly, knowledgeable, and informative. I would absolutely recommend him to anyone looking
dealership. Sean was great to work with, very patient, friendly, knowledgeable, and informative. I would absolutely recommend him to anyone looking for a new vehicle.
More
by erik.heter
Mar 23, 2026 -
Group 1 Nissan Cedar Park responded
Hello, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. Thanks for the recommendation, and have an amazing day!