The dealership provided great service and speed as
always. They're always friendly, courteous, and fast.
always. They're always friendly, courteous, and fast.
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by agtagaeh5ah3h35
Service Price Transparency
Feb 11, 2026 -
Group 1 Nissan Cedar Park responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jonathan is our service advisor and he has worked with us
multiple times and is always professional and letting us know exactly what work is needed and is being done in a timely manner!
Thank you...keep up
multiple times and is always professional and letting us know exactly what work is needed and is being done in a timely manner!
Thank you...keep up the GREAT Service !
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by sheila
Service Price Transparency
Feb 07, 2026 -
Group 1 Nissan Cedar Park responded
Hi Sheila, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The process was fast and easy!
Did the online credit app, picked the car! Test drove it and signed! Thank you Joseph, for making this process a breeze!
Did the online credit app, picked the car! Test drove it and signed! Thank you Joseph, for making this process a breeze!
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by Jasminecausey2010
Other Employees Tagged:
Ken!
Feb 06, 2026 -
Group 1 Nissan Cedar Park responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I am always satisfied with the work that is done in the
service department. Best Nissan service department around.
service department. Best Nissan service department around.
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by andrewearp78
Service Price Transparency
Other Employees Tagged:
Dylan
Jan 25, 2026 -
Group 1 Nissan Cedar Park responded
Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
The fixed the issue and took care of other issues I was
not aware of. Service was super fast as well.
not aware of. Service was super fast as well.
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by Emilio
Service Price Transparency
Other Employees Tagged:
Dylan
Jan 20, 2026 -
Group 1 Nissan Cedar Park responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Every one was very friendly and my wait time to have my
car serviced was approximately less than 1and 1/2hours
car serviced was approximately less than 1and 1/2hours
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by Lil bro
Other Employees Tagged:
Dillon
Jan 21, 2026 -
Group 1 Nissan Cedar Park responded
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Dylan is a very professional and helpful service member
at Cedar Park Nissan . He was very courteous and knowledgeable
at Cedar Park Nissan . He was very courteous and knowledgeable
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by Mark.s.wood.tx
Service Price Transparency
Other Employees Tagged:
Dylan Green
Jan 18, 2026 -
Group 1 Nissan Cedar Park responded
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Everything went smoothly.
It was my first trip to this Nissan dealership. They did the work promptly.
It was my first trip to this Nissan dealership. They did the work promptly.
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by edwardshaw789
Service Price Transparency
Jan 18, 2026 -
Group 1 Nissan Cedar Park responded
Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Had scheduled appointment for Extended Warranty.
For this, Nissan asked for overall inspection.
Inspection was completed, after lengthy time. The agent following, seems unaware of visit more imp
For this, Nissan asked for overall inspection.
Inspection was completed, after lengthy time. The agent following, seems unaware of visit more importantly going over list of issues recommended to be done. When I mentioned being there for extended warranty, I still needed only to be informed of the issues recommended to be done. None of which would have prevented me from securing the warranty. I did go ahead & had the main issued completed. When finally after considerable time 11;AM—3:PM, sitting in customer area, which was extremely cold. I met with the Warrenty Agent who knew I had an appointment @ 11:AM, wasn’t aware that I was there. He apologized & quickly handled securing the warranty & getting required payment. I left him, going to get my car with no one available. I then went out, looked around & saw my car. I had the keys given to me by warranty agent. I went to my car, I could not unlock the doors. I checked license to make sure it was my automobile, which it was. I then headed back to the dealershiip, seeing my initial agent asking about my car. He & another agent were looking forward to my car, seeing me, discovered @ the same time I had been given another customers keys. They retrieved the keys from me, gave me my keys, knowing the keys now corrected, both headed back to dealership. I entered my car with protective floor covering, trash, etc. to take care of myself. I’m a self sufficient person, so drove away, trash & all.
Wasn’t the most pleasant day, too long, would have been longer had I not called the Warrenty agent to let him know I was waiting to see him. The customer area had suitable accommodations, but far too cold., even with sweater I was grateful I had brought with me.
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by BJ
Service Price Transparency
Other Employees Tagged:
Dylan Green, Dan Losure
Jan 16, 2026 -
Group 1 Nissan Cedar Park responded
Thank you for taking the time to share such detailed feedback about your recent visit. We sincerely apologize for the frustration and inconvenience you experienced during your extended warranty inspection and service appointment.
We regret that the inspection process took longer than expected and that the recommended repairs were not clearly communicated in advance, as this should have been handled with greater transparency and efficiency. Additionally, we understand how concerning it must have been to experience confusion regarding your vehicle keys and access to your car this is certainly not the level of care or organization we strive to provide.
We also apologize for the lack of communication while you were waiting and for the discomfort in the customer area. Your time and comfort are important to us, and it's clear we fell short during this visit.
Your feedback has been shared with our service management team so we can review the processes and staff interactions involved and make improvements moving forward. We truly appreciate you bringing these matters to our attention, as it helps us improve the experience for all our customers.
If you are open to it, we would appreciate the opportunity to discuss this further and work toward making things right. Please feel free to contact our service management team directly at your convenience.
Thank you again for your honest feedback and for giving us the opportunity to improve.
Fredi Sanchez
Service Director - Cedar Park Nissan
fsanchezgarcia@group1auto.com
I was very satisfied with the service ,Alejandro was very
helpful and super duper friendly!
helpful and super duper friendly!
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by ceciliaroj
Service Price Transparency
Other Employees Tagged:
Alejandro
Jan 16, 2026 -
Group 1 Nissan Cedar Park responded
Hi, we're happy you found our staff Alejandro to be so supportive during your experience here at Cedar Park Nissan. We do hope we can be of assistance in the future. Take care!
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