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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

July 13, 2023

Dealership Rating
Employee Rating

Gentleman, who was in charge of my vehicle, kept me waiting after the vehicle was ready and said, paperwork takes time. I saw him giggling in his manager’s room and looking at his phone for 30 minutes. More

by nawalahsan
Recommend Dealer
No
Oct 23, 2023

Group 1 Nissan Cedar Park responded

Thank you for your feedback about the extended wait time and unprofessional behavior you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Luis Cruz Service Director lcruz@cedarparknissan.com

July 13, 2023

Dealership Rating
Employee Rating

Pleasant agents and work done efficiently and timely wait was done in a reasonable amount of time More

by Ygjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Group 1 Nissan Cedar Park responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 13, 2023

Dealership Rating
Employee Rating

Fast repairs and great customer service. Manager got me a good deal. I always go to cedar park Nissan. More

by andrewlane6895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Group 1 Nissan Cedar Park responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Dealership Rating
Employee Rating

Mason in service was so amazing. He took his time and was very patient and understanding. Julian is by far the best salesman! Yohanna simply great! More

by DashiaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Not sure we needed a manager

Aug 13, 2023

Group 1 Nissan Cedar Park responded

Thank you for acknowledging Mason, Julian, and Yohanna for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated and it would be our pleasure to assist you again at Cedar Park Nissan.

July 12, 2023

Dealership Rating
Employee Rating

Cooper was proactive in anticipating my needs and fore-seeing things I wouldn’t have thought about. He was kind and thorough and a good listener. I didn’t feel rushed and felt he wanted to make sure More

by Christie C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cooper Fitzner

Aug 09, 2023

Group 1 Nissan Cedar Park responded

Thank you for choosing Cedar Park Nissan and CONGRATULATIONS on your new vehicle! It was our pleasure to provide you with an exceptional sales experience. Also, we appreciate you acknowledging Cooper Fitzner, for his professionalism and dedication to providing you the BEST buying experience! As always, we appreciate your business and the Five-Star review! We are looking forward to assisting you again in the future!

July 11, 2023

Dealership Rating
Employee Rating

Nothing to say not the most positive place finance manager very disrespectful even tried to quote law with my attorney. And was very condescending over phone with me and my attorney. More

by cgalloway4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 06, 2023

Group 1 Nissan Cedar Park responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

July 08, 2023

Dealership Rating
Employee Rating

What great service from Zane, he was very professional throughout the whole time. Very welcoming! Thanks again Zane! More

by jomc1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane

Jul 28, 2023

Group 1 Nissan Cedar Park responded

We're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan.

July 04, 2023

Dealership Rating
Employee Rating

Nice dealership. Close location for NWA and CP. Tried to sell me new filters which I declined as I will replace myself. Great they have the shuttle back as it wasn’t More

by Mjm4ut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Group 1 Nissan Cedar Park responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 01, 2023

Dealership Rating
Employee Rating

It's very good customer service and the work is good typically. The communication could improve. More

by Michael Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddie

Jul 27, 2023

Group 1 Nissan Cedar Park responded

Hello Michael, we appreciate you taking the time to leave us this feedback.

July 01, 2023

Dealership Rating
Employee Rating

Christian and the team at Cedar Park Nissan were fantastic. They were friendly and valued my time. More

by Mike W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Callan

Jul 28, 2023

Group 1 Nissan Cedar Park responded

Mike, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan.

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