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We’re 6-7 months past end of two year warranty and dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank y dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank you very much. Great first service advisor experience with Alex. More

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On time service and excellent communication from the service advisor as to what was discovered during the multi-point inspection. service advisor as to what was discovered during the multi-point inspection. More

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Since my first step inside the doors of the Subaru Service Center looking forward to have my vehicle serviced on by qualified technicians. I was met with absolutely poor customer service on behalf of Service Center looking forward to have my vehicle serviced on by qualified technicians. I was met with absolutely poor customer service on behalf of the misogynist front desk men hovering the counters. Nevertheless, I left my vehicle in the hands of the Subaru team for inspection and diagnosis. I was phoned the following day in regards to repairs and cost. As I was listening attentively, the repair code changed 3 times while I asked for additional information. The repair amount over the phone amounted to $1,300 and when I arrived to pick up my vehicle the total amount was $2,500. As a woman arriving to this Center alone, I felt it was taking into consideration with 90% of the costs for “preventative” measures. Truthfully, I would have loved to do business with this team at Subaru El Paso and had these “preventative” services done by the technicians at this Center. The matter of fact is, I could not pay for a service I was already unsatisfied with. I picked up my vehicle and went to a far more trusted Car Repair Shop and was quoted for only services my vehicle was in need of. Thank you. More

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Easy to schedule service, convenient hours, reliable technicians, reasonable rates. Friendly service staff who are willing to work with clients. technicians, reasonable rates. Friendly service staff who are willing to work with clients. More

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They held my car until they go the money from the warranty. Even though they knew I had warranty. warranty. Even though they knew I had warranty. More

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Excellent service, friendly staff, gorgeous facility, everything was done on time, they offer coffee and cookies while you wait! everything was done on time, they offer coffee and cookies while you wait! More

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I had a wonderful experience and am so happy with my new car. Luis was great car. Luis was great More

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Knowledgeable, friendly service associates who actually listen. They were wonderful at explaining everything, answering all the questions I had. listen. They were wonderful at explaining everything, answering all the questions I had. More

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Purchasing went great. DJ was a great salesman. Overall experience was outstanding and super easy. DJ was a great salesman. Overall experience was outstanding and super easy. More

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Do not go unless you are ready to buy today I stopped by several times to see what deals they had. They heard my story and saw that I would need time to be ready so now they avoid my calls or em I stopped by several times to see what deals they had. They heard my story and saw that I would need time to be ready so now they avoid my calls or emails. They made it very obvious that they were upset that I did not buy the vehicle right away. I have tried calling, texting and emailing the reps and they just avoid my calls. I guess that when I am ready to buy, I will just go to Albuquerque or another city since this dealership does not want my business. More

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