jeffrey moien
jeffrey moien at Southern Hyundai Newport News

jeffrey moien

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
577 Reviews

Dealership Experience

5 yrs, 3 mos

Languages Spoken

English English

4.7

577 Reviews

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577 Reviews of jeffrey moien

August 14, 2025

Dealership Rating
Employee Rating

Service was good. Kept me updated on the status. Appointment setting was easy. Thank you. More

by TJAMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

August 13, 2025

Dealership Rating
Employee Rating

I appreciate the mechanic informing me of something to be aware of for future maintenance service consideration More

by JACQALBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Aug 13, 2025

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2025

Dealership Rating
Employee Rating

These guys are very efficient and work together well as a team. I'd highly recommend to anyone that asks about thier level of service. I've been taking my vehicle there since I bought in 2014. More

by uniqlimosvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachery Posey

Aug 13, 2025

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2025

Dealership Rating
Employee Rating

I've been very pleased with the service dept for the past 12 yrs that I've been going there. More

by lcrashsoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 12, 2025

Dealership Rating
Employee Rating

They always communicate with you during your services and ensure the work is completed as requested. More

by LILLIANMFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

Dealership Rating
Employee Rating

Excellent Customer Service. They replaced my 2013 Sonata engine and gave me a loaner. Highly Recommend team. More

by echo1pmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2025

Dealership Rating
Employee Rating

Great service, quick response. I had some confusion on my appt date, and Jeff was able to confirm over text. More

by kate.gryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2025

Dealership Rating
Employee Rating

Jeff welcome me outside the service door yesterday. Told me to go inside and relax and tha he will call me when my vehicle is ready. My appointment was 0930 and I got my vehicle back in less than 30 mi More

by absteel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2025

Dealership Rating
Employee Rating

Horrible customer service. They had my car for two months refused to honor my warranty. The original bill was $900. When I picked up my car without having any service done the More

by ptschide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 10, 2025

Dealership Rating
Employee Rating

They was great and fast respectful. Took of care me at respect time. Very caring person. More

by americandream238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Hardy

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