jeffrey moien | Page 18
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
6 yrs, 2 mos
Languages Spoken
English
870 Reviews
Write a Review870 Reviews of jeffrey moien
October 26, 2025
Customer service is great and I'm enjoying my Hyundai and all my perks and resources. all my perks and resources. More
Other Employees Tagged: Ernesto Rosado
October 25, 2025
I experienced a tire blow out, called the parts department and they had the tires in stock! The nice gentleman in parts then reached out to service for me and I was able to get my car in service an department and they had the tires in stock! The nice gentleman in parts then reached out to service for me and I was able to get my car in service and tire installed, all on the same day! Thank you! More
Other Employees Tagged: jeffrey moien
October 25, 2025
First time visiting couple of weeks ago. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. More
Other Employees Tagged: jeffrey moien
October 25, 2025
First time visiting couple of weeks ago. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. More
Other Employees Tagged: jeffrey moien
October 25, 2025
The visits was quick, efficient. But there was absolutely no communication between myself and the staff.i brought my vehicle in for an appointment for my first free oil change. I had But there was absolutely no communication between myself and the staff.i brought my vehicle in for an appointment for my first free oil change. I had scheduled it because my monthly health report from Hyundai stated 'bases on my driving habits, oil should be changed at 3750 miles'. Which makes sense to me. In an effort to take the best care of my vehicle that I can, I wanted to get it done, as I was at about 4325 when I finally got it to the service. The service advisor scoffed at the early oil change and with attitude, said it wasn't due until 7500. The way he told this to me was very off putting, and had it not been a free oil change, I would never return. More
October 25, 2025
Jeff gave the impression that I was a bother to him anytime I called about the status of my car. When I asked questions he was hesitant to answer and didn’t give me any reassurance that my car issues w anytime I called about the status of my car. When I asked questions he was hesitant to answer and didn’t give me any reassurance that my car issues were corrected. I still have questions but because of his attitude I chose not to ask. Hopefully my car will run smoothly with no issues. More
October 24, 2025
Excellent customer service. Always love seeing the gang. I also enjoy knowing that when I leave I know the vehicle work performed is very reliable. Thanks! Always love seeing the gang. I also enjoy knowing that when I leave I know the vehicle work performed is very reliable. Thanks! More
October 23, 2025
They were a great help. I had multiple issues with my Hyundai ELANTRA and they worked around my schedule and got it repaired. Jeff was extremely helpful and courteous! I had multiple issues with my Hyundai ELANTRA and they worked around my schedule and got it repaired. Jeff was extremely helpful and courteous! More

