jeffrey moien
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
6 yrs, 4 mos
Languages Spoken
English
872 Reviews
Write a Review872 Reviews of jeffrey moien
August 20, 2026
I have purchased 6 vehicles from this dealership wit Lamar Gresham being our salesman...He was awesome every time we were there and the buying process is great!!! The only negative i have is service and Lamar Gresham being our salesman...He was awesome every time we were there and the buying process is great!!! The only negative i have is service and trying to schedule oul changes...sometimes I've gone a week trying to schedule an oul change and has even had to contact Lamar on occasions to assist...then after Im there for the oul change I sit and wait almost three hrs which to me is a lengthy amount of time for an oil change..by no means is this review directed to Lamar Greaham because he is great... as a side note I just recieved a call from the service manager with an apology for the trial of setting up appointments and a solution to rectify this going forward...Have been a loyal customer since our first purchase and they have renewed my faith and respect for this dealership...awesome group of people More
Other Employees Tagged: K. LaMar Gresham, Joel Washington, Robert Blyth, Robert Bradford, William Conrad , Service
August 08, 2026
Larry was super nice and helpful. The whole service took about eight hours. I dropped my car off at 9:45 for just an oil change and I got a call to pick it up at 5:15. It was suppose The whole service took about eight hours. I dropped my car off at 9:45 for just an oil change and I got a call to pick it up at 5:15. It was supposed to be a complementary service and I had to remind them that I bought with southern but for some reason, there’s no record of it More
Other Employees Tagged: Larry
June 13, 2026
Service person left without telling me my car was ready. Wasted an hour waiting. No one wears name tags visible so can't tell you who Wasted an hour waiting. No one wears name tags visible so can't tell you who More
Other Employees Tagged: Chris House, Robert Blyth, Robert Bradford, William Conrad, Curtis Hardy, Gregory Cunningham, Zachery Posey, Key Milburn, Angelo Mastropasqua
June 05, 2026
My interactions with this service department, and actually all the employees I have met there, have always been positive. Everyone has been kind, courteous and attentive. I have full confidence in t actually all the employees I have met there, have always been positive. Everyone has been kind, courteous and attentive. I have full confidence in the service department. They are always responsive and prompt. More
Other Employees Tagged: K. LaMar Gresham, Robert Bradford, Robert Smith
May 28, 2026
It a wonderful place to drop your vehicle off and great customer service and very pleasant people to talk with customer service and very pleasant people to talk with More
Other Employees Tagged: Chris House

