jeffrey moien | Page 33
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
6 yrs, 2 mos
Languages Spoken
English
870 Reviews
Write a Review870 Reviews of jeffrey moien
August 03, 2025
Only continue to go because of Jeff. Trust him completely. He is an absolute asset to your company Trust him completely. He is an absolute asset to your company More
Other Employees Tagged: Ernesto Rosado
August 03, 2025
Amazing and prompt service, kind and helpful. Great customer service and well done work. Amazing and prompt service, kind and helpful staff. Great customer service and well done work. I will cont Great customer service and well done work. Amazing and prompt service, kind and helpful staff. Great customer service and well done work. I will continue to use this location in the future. More
Other Employees Tagged: jeffrey moien
August 03, 2025
Service manager was good. The tech left oil residue on my center counsel. The cost of an oil change, quoted at about $160 is ludicrous compared to the $94 I was paying at Fo The tech left oil residue on my center counsel. The cost of an oil change, quoted at about $160 is ludicrous compared to the $94 I was paying at Fox Hyundai in Grand Rapids Michigan, which I can prove with invoice. I will NOT be back. More
Other Employees Tagged: Ernesto Rosado
August 02, 2025
The overall service was good. There is always room for improvement. The mechanic should use protective barriers inside the vehicle. There is always room for improvement. The mechanic should use protective barriers inside the vehicle. More
Other Employees Tagged: Ernesto Rosado
August 02, 2025
Thank you for a great experience and for having our service needs met in a timely manner. service needs met in a timely manner. More
Other Employees Tagged: Ernesto Rosado
August 02, 2025
I had a flat tire and they’re take care Quick i am happy wit that. I just switch from Toyota since 13 years . So happy so dar. wit that. I just switch from Toyota since 13 years . So happy so dar. More
Other Employees Tagged: K. LaMar Gresham
August 02, 2025
This is my third time visiting the service center. I’m always ignored when I first walk in. The customer service is very much subpar. I only visited this time because it’s close to my home versus havi I’m always ignored when I first walk in. The customer service is very much subpar. I only visited this time because it’s close to my home versus having to go across the water. It’s very hard to get someone on the phone at this place. I’ve been on hold for a very long time some days and no answer other days. Also I was told I was gonna get a call back after it rolled over to a different department but never received it. At this time I was trying to ensure that this Southern dealership would honor my Southern hospitality benefits and the person that answered acted as if they’ve never heard of the free oil change that I spoke of and asked if I had the maintenance plan. He told me my VIN wasn’t in the system and I needed to call the dealership I bought my vehicle from so that they could put me in the system. That turned out to not be true at all after having to make several calls between dealerships. When I did go to my appointment, the benefit was honored. My vehicle was done in a fair amount of time which is why I didn’t give 1 star but the customer service is not good at all. I definitely didn’t feel like a valued customer. More
Other Employees Tagged: I don’t know his name but he sat beside Jeff in the service area where you pull your vehicle in
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