jessica tanney | Page 2
marketing manager
Bob Johnson Toyota
3399 W. Henrietta Rd.
Rochester, NY 14623
27 Reviews
Write a Review27 Reviews of jessica tanney
September 01, 2023
My vehicle was in yesterday for annual inspection which was accomplished quickly and professionally. When I got home, I noticed on the paper work, was mentioned a courtesy top off of fluids, air pressur was accomplished quickly and professionally. When I got home, I noticed on the paper work, was mentioned a courtesy top off of fluids, air pressure, and wash. The vehicle was certainly not washed, and since that was not accomplished, I have doubts the other items were completed as well. I understand it would have been complimentary, however, if the service is not done, it really should not be stated as so. More
July 30, 2023
This was my second time working with Kevin Figueroa and both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was gre both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was great. My experience with the service department has been very good. More
June 16, 2023
I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspection. More
March 23, 2023
The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car the last week of February and I have not received my registration. I am getting slightly nervous because my temporary registration expires a little over 2 weeks. Who can I contact to get this resolved? My next call is the DMV and I wonder if I will get refunded what I paid the dealer? More
February 20, 2023
Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More
January 10, 2023
A clean, well organized showroom with lots of activity. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. Unlike some other Toyota dealers I have visited, Bob Johnson was friendly, helpful and positive! More
Other Employees Tagged: Adam Moon