jessica tanney
jessica tanney at Bob Johnson Toyota

jessica tanney | Page 2

marketing manager

Bob Johnson Toyota

3399 W. Henrietta Rd.
Rochester, NY 14623

4.0
27 Reviews
4.0

27 Reviews

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27 Reviews of jessica tanney

September 01, 2023

Dealership Rating
Employee Rating

Clean dealership, great salesman, very helpful tech. Buying my new car was easy and plain less More

by Mnielsenpy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 01, 2023

Dealership Rating
Employee Rating

My vehicle was in yesterday for annual inspection which was accomplished quickly and professionally. When I got home, I noticed on the paper work, was mentioned a courtesy top off of fluids, air pressur More

by sgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 30, 2023

Dealership Rating
Employee Rating

This was my second time working with Kevin Figueroa and both times he was very helpful. From my previous purchase in 2021 to finding the 2023 that I wanted and keeping me informed of the prosses he was gre More

by carico_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

June 26, 2023

Dealership Rating
Employee Rating

Sale person didn’t treat well to customers. They tell us to come pick up vehicle but they don’t clean vehicle yet . More

by rbiren70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam

June 16, 2023

Dealership Rating
Employee Rating

I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti More

by Fred84
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2023

Dealership Rating
Employee Rating

The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car More

by lanajenniferm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 20, 2023

Dealership Rating
Employee Rating

Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 10, 2023

Dealership Rating
Employee Rating

A clean, well organized showroom with lots of activity. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. More

by rondon42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

November 08, 2022

Dealership Rating
Employee Rating

Frank Gattellaro was very helpful and prompt in getting the 2022 Venza I ordered. I will recommend it to family and friends. More

by farruggia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Gattellaro

July 20, 2022

Dealership Rating
Employee Rating

Did not have a great experience when picking up car as was not ready paperwork wasn’t correct & had my down payment more than I had said. Frustrating More

by blhoran11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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