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Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd
Highland, IN 46322

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87 Reviews
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87 Reviews

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87 Reviews of leads leads

November 06, 2018

Dealership Rating
Employee Rating

Very helpful They people at Thomas dodge are great very helpful communication to their customers .. thank you for your services a thumbs up 👍 from me !! I would g More

by JAYCC32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gain, Joel Dykstra , Peter Clark, Kelli Henderson, Jesus (Jessie) Huerta III, Leonard (Leo) Key

Nov 07, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

That's what we like to hear! Thank you for sharing your experience with us!

October 25, 2018

Dealership Rating

Quality To label your self as a dealership is bold. I turn my truck in for service and the service writer is perfect. Not the techs on the other hand fingerpr More

by OOMS_190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelly Eylander

Nov 09, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I regret hearing that the recent servicing of your truck has left you feeling disappointed in any way. Our customers' satisfaction is our highest priority, and I would certainly appreciate the opportunity to connect with you and speak to you directly about your situation. Please reach out to me when you have a moment. It would my pleasure to turn around your experience. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 24, 2018

Dealership Rating
Employee Rating

Best inspection Best people to rely on for a diagnosis and a thorough checkup and not adding things up that need no fixing or overcharging. Thank you very much for d More

by Nun MOTHER THEODORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Brian Gain , Kelli Henderson

Oct 25, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

You are so welcome, and thank you for choosing us. It was our pleasure and we are glad to see that we earned your 5-stars. Come back and see us anytime.

October 19, 2018

Dealership Rating
Employee Rating

Quick and great recall repair. The service appointment was kept and on time the work was performed in a quick and professional manner. I'm very happy with the work done. More

by alffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus (Jessie) Huerta III

Oct 20, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Alffey, We're thrilled to learn about your satisfaction with the services you received. Thank you for your feedback and we look forward to assisting you again.

October 18, 2018

Dealership Rating
Employee Rating

OIL CHANG AND TRANS. FLUID CHANGE PER BOOK IN AND OUT WITHOUT QUESTION NOT ANSWERED. QUESTION ON TIRES WAS OFFERED SALES PACKAGE BUT DID NOT CARRY RUN FLAT TIRES. I NEED THOSE AS I NEED A SPARE More

by hilindathomas46321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra , BRIAN M. ELWOOD

Oct 19, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the feedback. We appreciate you taking the time to leave this review. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 18, 2018

Dealership Rating
Employee Rating

Problem Solved Brought my car in at 2pm with a warning light showing and had it back by 9am the next morning. They also did 2 recalls and changed the oil. Thanks. More

by GGB6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Elwood

Oct 19, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star rating. We're happy to hear our service team was able to meet your expectations. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 10, 2018

Dealership Rating
Employee Rating

Always great! Greeted promptly and was well taken care of by service department rep. Vehicle was serviced and inspected and washed before the representative returne More

by WICHERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing! We take great care in what we do and are so glad we were able to handle all of your service needs.

October 01, 2018

Dealership Rating
Employee Rating

Ms. Faye & Attitude Refered 2015, by my nephew and I met Faye,on a new 3500 Ram. She's a great person and knows how to talk me and friends into buying new trucks. Beautif More

by Kenny Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gain, Tim Kroll, Nady Boutros, Faye Giles , Peter Clark, Leonard (Leo) Key, Randy Mattingly, Driver that transports me home when needed

Oct 01, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Kenny, Thanks for your review and sharing your experience with Faye! We have enjoyed working with you and will thank Faye for providing outstanding service. Congratulations on your new truck!

September 14, 2018

Dealership Rating
Employee Rating

Excellent Customer Service I came in to test drive a vehicle and ended up buying it that same day. Very low pressure sales environment that made the buying process easy for me. More

by DLee916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll , Devron Lashley

Sep 14, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you chose us as your dealership and that you had a great experience! It is wonderful to know that our staff was helpful and provided you with excellent customer service which helped make your car-buying experience go well. We thank you also for recommending us and we hope to see you again in the near future!

September 01, 2018

Dealership Rating
Employee Rating

Excellent service and very friendly I brought my newly purchased used jeep Liberty from a used car lot and brought it to Thomas for some repairs. Unfortunately, the repairs for my recen More

by zack04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll, Joe Heisler , Kelli Henderson

Sep 02, 2018

Thomas Chrysler Dodge Jeep Ram of Highland responded

Zack, Thank you for sharing your experience working with Joe to trade in your Jeep and lease another vehicle. Please let us know if we can do anything else for you. We welcome you and your wife back!

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