Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The staff was friendly and knowledgeable. The faciltiy was clean and the show room was engaging The faciltiy was clean and the show room was engaging More
The overall buying experience was good. Price was fair. Detailing on the new vehicle was above average. Too much tire shine which flung off onto the vehicle. The GSM was able to come in and Price was fair. Detailing on the new vehicle was above average. Too much tire shine which flung off onto the vehicle. The GSM was able to come in and fix a financing confusion on the APR. The wait for finance was two hours because someone was on vacation which was frustrating. The facility is nice and there were complimentary snacks. More
After a long day of car shopping, I found my car in their inventory and they had it pulled up to the front, we were immediately greeted by every employee that passed by. Dennis was our outstanding salesman, inventory and they had it pulled up to the front, we were immediately greeted by every employee that passed by. Dennis was our outstanding salesman, we told him our budget and some terms we set for ourselves, and for the first time that day, he saved us money instead of trying to get us to spend more like other dealerships around. He was very straightforward and realistic about every question and concern we had, this was the first dealership where we felt at ease, we were treated and valued as family instead of a customer. The General Manager Aaron also was very helpful in thoroughly explaining any extra questions/concerns we had. I wanna say thank you again to everyone that stayed later than usual that night, this wouldn’t be possible without any of you all and I cannot express it enough! Will forever be telling everyone I run into to buy their car from here, I will be back!! More
Kelly was informative, pleasant and NOT pushy. She cared about our needs. She has our business. The sales manager introduced himself and carried himself well. We visited other dealership that we She cared about our needs. She has our business. The sales manager introduced himself and carried himself well. We visited other dealership that were lower price. The culture here gained our business. See you in 4 years for another work vehicle. More
Everyone was good to work with straight to the point. This car buying experience was the best I have ever had. Will be back to get my next vehicle This car buying experience was the best I have ever had. Will be back to get my next vehicle More
I received quick attention that was tailored to my interests and plans. The wait for purchasing was a little long. interests and plans. The wait for purchasing was a little long. More
– Whatever you are shown from this dealership that asks you to sign before your final numbers are done is borderline dishonest-- If payments are part of that even though the paper you asked to sign on and you to sign before your final numbers are done is borderline dishonest-- If payments are part of that even though the paper you asked to sign on and all discussions have been about the length of terms on the paper not exceeding 72 months ANY WHERE on the SHEET the payment you agree to and sign is (although not a legal contract) is very likely to be at longer terms be sure to note the terms next to signature ANDY X was very dishonest and the finance manager Mike Wilson is very unprofessional the very worst finance guy I have ever dealt with in my 15-20 car buying experiences. HE acts as though the customers are idiots even acknowledged that he wasn't trying to be although he knew he was. If I didn't honor my word and signature although it wasn't exactly what I agreed to I would walked out and brought my trade home although it had been taken to the back for processing before my deal was done. VERY VERY disappointed in this buying experience. Josh Wright was great seems like a honest guy wasn't involved in my bad experience More
Kelly, Josh and Parkside Kia provided an excellent, stress free experience from walking in the door to driving away in my new Kia! Everyone was informative, efficient, patient, and overall friendly in stress free experience from walking in the door to driving away in my new Kia! Everyone was informative, efficient, patient, and overall friendly in what could have been a stressful time! More