Corwin Ford Spokane

When calling to set up service of my vehicle, I specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online wi specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online with a quote I had received from a private locksmith for 125 so I agreed to the service, I dropped my vehicle off the service took a little over one hour at which time when I picked my vehicle up I was surprised to hear the total be close to $560. I discussed the situation with the service representative Kolton he made a military allowance for me to give me a reduction, but the price still was over $500 , I was deeply unsatisfied at having been quoted an initial price and then to have a significant price increase when the service was actually completed unfortunately for me I did not get a written estimate prior to having this work done, but this appears to be a bait and switch tactic More

I had my vehicle serviced when this was Gus Johnson Ford, and I was very impressed. My most recent service, however, was not nearly as impressive. Both of the last two services I’ve had had considerable pric and I was very impressed. My most recent service, however, was not nearly as impressive. Both of the last two services I’ve had had considerable price differences from what I was quoted to my final bill and the amount of time of which it took to complete. This service seemed overly lengthy, I dropped my vehicle off on a Friday morning expecting to be able to pick it up later in the day at the time I did drop it off the service representative and indicated it could be Monday which I was fine with. Out of the repairs that were recommended only one was completed and I wasn’t able to pick my vehicle up until the following Thursday which means Corwin Ford had it for approximately a full week to complete one service and an estimate. The estimate that I was sent by email indicated the one service I had selected was going to be approximately $79 however, just prior to having the service performed. The representative contacted me and indicated that labor had not also been included and that the repair would be closer to $300, I did agree to have the service performed at that rate however, this is my second instance of having a quote given to me upfront and then having to pay more after the fact More

I had an excellent sales person(Cam). I felt very comfortable and he answered all my questions I felt very comfortable and he answered all my questions More

The Corwin Ford workers did a good job for me. I will look at them in the next service, thank you. I will look at them in the next service, thank you. More

Very pleased with Corwin Ford. Answered all my questions and the service was quick and I was out within an hour for my oil change. Answered all my questions and the service was quick and I was out within an hour for my oil change. More

They’ve always done a great job on my vehicles and tried to get me in and out as soon as possible. to get me in and out as soon as possible. More

I had Jeff help me out with my truck. He went above and beyond to help with my situation. He communicated often with updates and ensured I had the shuttle service arrive promptly to pick He went above and beyond to help with my situation. He communicated often with updates and ensured I had the shuttle service arrive promptly to pick me up. More

Everyone was very helpful and the warranty was easily transferred. I would definitely come back. transferred. I would definitely come back. More

Madeleine was very nice. I appreciate everyone's help in getting my car keys programmed! I appreciate everyone's help in getting my car keys programmed! More

Great amount of care taken to assure the car is correct and the owner is happy. and the owner is happy. More