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Deacon Jones Chrysler Dodge Jeep RAM

Smithfield, NC

4.6
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
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1109 N Brightleaf Blvd

Smithfield, NC

27577

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Showing 291 reviews

March 06, 2024

Been doing business with deacon jones for over 10 years, wonderful staff and great service More

by scottpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. More

by spas_shaders_0c
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Everyone that have done business with have been outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. More

by Scott Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I came in for a routine oil change, tire rotation and brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent servic More

by fredrickcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stutts
February 17, 2024

Service on our dodge van was done and all fluids were done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. More

by Waltfpostma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Really good service department very helpful They go out of their way to make sure everything is right More

by We62170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Service personnel was very friendly and helpful. She took time to answer all my questions. She contacted me when the part was coming in and when was a good time to bring it in. The facility was just More

by jcavallaro28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

They gave us great service and a nice deal on our preowned Hyundai Tucson 2020. More

by deborahcoates
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jillian Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Brian is always a pleasure to deal with in the service department. He's professional and polite and you never feel pressured when dealing with him. More

by rwestes75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Didn’t have parts for recall, even though I called. I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I w More

by Treesforus64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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