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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.9
270 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 270 reviews

May 20, 2024

Stephan and Lydia went above and beyond. Very happy with the speed and quality of service. More

by DRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto and Lydia
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May 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Stephan and Lydia provided you with nothing less. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

Helpful
May 20, 2024

Scheduled for an oil change on Saturday, May 18th. I went in, Alex took care of me right away and made sure I was okay every step of the way. Great customer service. More

by Gwendolyn Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Helpful
May 19, 2024

Service is outstanding, in particular Lydia Gutierrez is extremely helpful and works hard to accommodate the client. Satisfaction every time. More

by SQUINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutterrez
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May 20, 2024 -

Empire Buick GMC of White Plains responded

It is always our goal to ensure our guests' experience is as pleasant as possible, and we are thrilled that Lydia consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if we may ever be of further assistance to you.

Helpful
May 19, 2024

Austin was great. He did everything in his power to make the deal happen and have me walk away with a car I never even went in to see. He took the time to provide me w More

by ms.k.rallis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ward
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May 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for choosing Empire Buick GMC of White Plains and for your positive review! We are delighted that Austin could be of valuable assistance to you and met your automotive needs. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

Helpful
May 18, 2024

I worked with both Robert in sales & Robert in finance & I couldn’t be happier. They both went above & beyond to help me with buying out my lease & making the deal go as smoothly as possible. More

by JAYSMOM820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! Providing a seamless, 5-star experience is always our goal, and we are glad that Robert's and Robert's efforts met your satisfaction. We greatly appreciate the opportunity to work with you. Wishing you the safest of travels- on behalf of the entire team!

Helpful
May 18, 2024

Excellent treatment as always. No complaints Lydia always treat super fast and cordial, she never fails More

by Barberoloco12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are glad that our Lydia and the team consistently provide you with the quality care that you deserve. She will be honored to hear of your very kind words. We hope for an opportunity to work with you again!

Helpful
May 16, 2024

Alex at the front desk took care of me. He was professional, knowledgeable and helpful. An excellent representative of Buick. More

by BFOLEY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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May 16, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are pleased to hear that Alex took great care of you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

Helpful
May 16, 2024

We have been using this dealership for years. And we have always had great experiences. Robert Acerbo is wonderful he has helped us purchase our cars over the last 5 years. He works with you a More

by Rogos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your amazing review! We are honored by your continued business over the years, and we are overjoyed that Robert consistently provides you with the quality care that you deserve. He will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

Helpful
May 16, 2024

I truly appreciate when the service department is very helpful with a potentially costly repair. They share the best options and prepare you either way. Thank goodness we checked to see if my vehicle was More

by BLUESOLO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia and Ronnie (Ron) are always helpful.
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May 17, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star review! Your safety and satisfaction are our utmost priorities, and we are glad that Lydia took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 15, 2024

Friendly, listens to customer, looks for what customer wants. Follows up with customer and accepts complaints graciously More

by MIRIAMBROROGOWSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with thorough and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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