Henry Brown Buick GMC

I am 76 years old and have bought dozens of cars and trucks over the years and this was the first time I actually enjoyed the experience. Thank you Henry Brown GMC. trucks over the years and this was the first time I actually enjoyed the experience. Thank you Henry Brown GMC. More

Always a great experience. Had what I wanted at the price I wanted to pay. It was fast and easy. Had what I wanted at the price I wanted to pay. It was fast and easy. More

We worked with Blake Brown and Phil Cross. Great working with a family dealership that takes customer relationships seriously. Phil made sure the delivery came off as promised. Will go back Great working with a family dealership that takes customer relationships seriously. Phil made sure the delivery came off as promised. Will go back. More

Ryan was excellent and very friendly. He even went above and beyond when we had to bring the car in a few days after purchasing the vehicle. Signing papers were easy and painless but too He even went above and beyond when we had to bring the car in a few days after purchasing the vehicle. Signing papers were easy and painless but took a while mostly because we came in right around closing time, but everyone was friendly and patient through the process. More

OUTSTANDING! Service and Sales team are exactly that. They work as a team to solve customer issues which create customer loyalty. Shane Terry Service Consultan Service and Sales team are exactly that. They work as a team to solve customer issues which create customer loyalty. Shane Terry Service Consultant 5 stars, Steve Lancucki Service Manager 5 stars, Wagner "Waggy" Harrigan 5 stars! This goes for all the hard-working staff from the service greeters, the receptionist, and the gentleman who takes your payment. This is just a 5 Star company with whom I will continue to do business with! More

Sales person Sean didn't know the tow capacity accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is accurately. He said the dealer add on tow package was the same as the factory tow package, other than the towing app. Fact is that the factory tow is rated at 7700 lbs, dealer installed hitch is rated at 3500 lb. My trailer is about 5000 lb. I ended up purchasing a vehicle that I couldn't use to tow my trailer. I notified Sean 3 hours after delivery that this truck does not work for me. He said he'd make it right, but couldn't. His manager Bryan also said he would make it right. Offered me an upsell to a 4WD vehicle that I didn't want. Called Rob, he also said he would make it right. Went in to "make it right", and HB GMC offered upsell of a truck with a difference of $10K (!) in the total price of the deal. I know that AZ law does not require them to take the vehicle back, but neither does it prevent them from doing the right thing. I asked for a return or swap in writing less than 24 hours after purchase. Buyer beware, especially if anyone says they are going to "make it right". More

Rigo is awesome! I came in for an oil change on my current Buick one Saturday and stopped by to ask about my lease that was up soon. Rigo pulled up the current invent I came in for an oil change on my current Buick one Saturday and stopped by to ask about my lease that was up soon. Rigo pulled up the current inventory, listened to what I wanted on tech features that weren’t available a few years ago with COVID times. We test drove an encore gx model that was on the lot. Next thing I knew I went home with a new car!! The whole experience was so painless. Thank you Rigo, I will definitely come back to you for my next vehicle. More

If you are looking for a well staffed, well stocked dealership filled with capable employees all willing to help with whatever you need, this is the place for you. Add to that a great deal on a gorgeou dealership filled with capable employees all willing to help with whatever you need, this is the place for you. Add to that a great deal on a gorgeous truck and we couldn’t be happier that we made the drive from California just to come here. Even if you are just considering buying a vehicle, it’s a good idea to go check out what they can do for you- you may end up going home in your dream vehicle! More

Pretty efficient and very kind most appreciated when dealing with a dealership. Thank you much dealing with a dealership. Thank you much More