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INFINITI Of Melbourne

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
494 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne. Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver. INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne. If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group. Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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100 N Harbor City Blvd

Melbourne, FL

32935

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Showing 494 reviews

May 19, 2024

My experience is always awesome when I visit Infiniti for service. It’s awesome. They definitely get 5 stars from me More

by JOHNR1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

INFINITI Of Melbourne responded

John, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 18, 2024

Top notch maintenance service advisors who are very helpful and pay attention to details. Their detail crew keeps our cars nice and clean also. Thank you! More

by REBECCASTOCKSTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Advisors
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May 18, 2024 -

INFINITI Of Melbourne responded

Rebecca, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 17, 2024

I think my Rep Martin did a great job communicating and setting expectations, while also moving things along efficiently More

by GGSIMPSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

GG, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 17, 2024

The service department is impeccable. It is in part the reason I have stayed with an Infinity vehicle More

by CHRISTIANRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti Hausen
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

Christian, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 17, 2024

Waiting was comfortable and entertaining, Robert was awesome. He was very explicit and quick to take care of the most needed service. More

by VILLE0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 16, 2024

They are always awesome never really have any problems with them and they are super nice people More

by BRANDONSHOFF933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
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May 17, 2024 -

INFINITI Of Melbourne responded

Brandon, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 15, 2024

It is always a pleasure to work with Rob Young! He’s knowledgeable, polite and friendly always. More

by MARYJOANNEKRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob young
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May 15, 2024 -

INFINITI Of Melbourne responded

Mary, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 13, 2024

BUYER BEWARE- hands down the worst experience I have ever had purchasing a vehicle. Zero communication, documents done incorrectly, promised a shipping date and were never able to ship the vehicle I had to More

by Nvespa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert dodge
Report | Print
May 13, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (850) 368-4815, so that I can address your concerns. Sincerely yours, Joe Durm, General Manager, Infiniti of Melbourne.

Helpful
May 13, 2024

I was greeted by Rob when I arrived. He was ready for me and made me feel very welcomed. He was constantly updating me on the status of the car servicing throughout the process. Rob is More

by BOBLAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 13, 2024 -

INFINITI Of Melbourne responded

Bob, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 13, 2024

Infinite of Melbourne was great to deal with. They were not pushing. They let you take your time on deciding. They made sure you understand the options on the vehicle and who to contact if you ne More

by COTEMICHELLE9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tunde Divoll
Report | Print
May 13, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Joe Durm General Manager (850) 368-4815

Helpful
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