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INFINITI Of Orland Park
Orland Park, IL
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 597 reviews
May 29, 2024
There are a few cosmetic blemishes on the car that need to be addressed. I'm taking the car in to be serviced this week. to be addressed. I'm taking the car in to be serviced this week. More
by Jacqueline.WhalumClay
Verified Customer
Helpful May 28, 2024
Very knowledgeable and professional! Knew what I needed before I did. Thank you Orland Infiniti Knew what I needed before I did. Thank you Orland Infiniti More
by sllief1
May 28, 2024
JP was outstanding at his job. He is VERY informative and he makes sure you understand what he’s telling you before your big purchase. What a amazing guy! He is VERY informative and he makes sure you understand what he’s telling you before your big purchase. What a amazing guy! More
by timotheus_sanders
Employees Worked With
May 26, 2024
Customer service was great and gave me great incite on my car will be returning car will be returning More
by VERA.JONES43
Employees Worked With
May 26, 2024
Very efficient and effective. Timely with great accessibility. Provide completed diagnostic with plenty recourses. Superb customer services Timely with great accessibility. Provide completed diagnostic with plenty recourses. Superb customer services More
by Qx802019
Employees Worked With
Terry
May 24, 2024
Great service from the time I drove up to the time I left. The service attendant was prompt, well abreast of my concerns and the waiting area was clean. left. The service attendant was prompt, well abreast of my concerns and the waiting area was clean. More
by KME3636
Employees Worked With
May 23, 2024
I recently visited the service center for a routine oil change, and the experience turned out to be exceptional, thanks to the outstanding service provided by LaToya. During the standard inspection, it was change, and the experience turned out to be exceptional, thanks to the outstanding service provided by LaToya. During the standard inspection, it was discovered that my car needed additional maintenance. LaToya was incredibly helpful in breaking down the details of the required services, clearly explaining what costs were covered under my warranty and what additional expenses I would incur. She went above and beyond by offering a loaner vehicle, ensuring that my daily schedule remained uninterrupted while my car was being serviced. The transparency, professionalism, and courtesy displayed by LaToya made the entire process smooth and stress-free. I am thoroughly impressed by her dedication and the high level of customer service provided. It’s encounters like these that build trust and loyalty. I highly recommend this service center and, particularly, LaToya for anyone looking for reliable and honest car maintenance. More
by OFLORES2313
Employees Worked With
LaToya
May 21, 2024
Quick service. Friendly staff. Clean environment. Easy to reschedule my appointment I don’t need 15 letters to comply this. Friendly staff. Clean environment. Easy to reschedule my appointment I don’t need 15 letters to comply this. More
by SONYADUCH
Employees Worked With
