James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Billy was very helpful when purchasing a vehicle. Had the vehicles I was looking at ready for when I got there. Had the vehicles I was looking at ready for when I got there. More

I’ve lived in Wise county all my life and James woods is the only dealer I’ve done business with. Great people. the only dealer I’ve done business with. Great people. More

The wait room was pretty clean and they had coffee brewing til almost 12 so that was nice. brewing til almost 12 so that was nice. More

Important to note when the manager gets involved they will lose a deal over $1,000. This is AFTER they ask for your drivers license, social security number and insurance information. Waited 1 week and s will lose a deal over $1,000. This is AFTER they ask for your drivers license, social security number and insurance information. Waited 1 week and suddenly they will accept the deal. Two trips. 6 hours of drive time. Never saw the maintenance department. Never talked to the manager as to why the deal was accepted 1 week later vs the original offer. Then get home to find the 172 point inspection didn’t find an after market fuel option had been added. Not sure how was that was missed during a 172 point inspection. More

I am happy with everything except the rattle I have that is coming from the back seat area. I really dont think the looked that hard to find. next time i buy a truck I will make sure there is a quite rid is coming from the back seat area. I really dont think the looked that hard to find. next time i buy a truck I will make sure there is a quite ride before I buy. More

Expedited our service due to vehicle needs. Worked with us in an expedient way and we're very helpful Worked with us in an expedient way and we're very helpful More

I don't mind waiting in the wait room. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. The chairs and atmosphere are comfortable. I like getting my tires rotated at oil change, and the complimentary car wash is a plus. More

Service department staff always knowledgeable. I will say that oil changes are getting a bit pricey compared to other options out there. Also, I asked the service advisor to make sure they check t I will say that oil changes are getting a bit pricey compared to other options out there. Also, I asked the service advisor to make sure they check to see if the engine air filter needs replacing. That wasn’t noted on my invoice so I have no idea if that was done. More

Drew was great. Very helpful and knowledgeable. The selection of vehicles and available deals was good. The whole experience was easy. Very helpful and knowledgeable. The selection of vehicles and available deals was good. The whole experience was easy. More

I won’t ever buy a car anywhere else. I found better deals on better cars at other dealerships but Cathy makes the car buying experience so smooth and easy, it’s just not worth it to go a I found better deals on better cars at other dealerships but Cathy makes the car buying experience so smooth and easy, it’s just not worth it to go anywhere else. This is the 5th car we’ve bought from her and it takes less than an hour. She’s always happy to help and support in any way she can. More