Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
510 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
510 Reviews of James Wood Motors, Inc. - Service Center
Sort by
June 03, 2024
They still cannot figure why my car will wander left. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Perhaps Buick regional will have an answer. More
by pataleonard03
Verified Customer
Helpful June 02, 2024
They were above and beyond They took care of not just one of my vehicles, but unfortunately, two of my vehicles within a couple weeks and their work was superb. Very very high-quality with a really good warr of my vehicles, but unfortunately, two of my vehicles within a couple weeks and their work was superb. Very very high-quality with a really good warranty. They made me feel welcome and important to them, which is very very professional to me and my standards, I will definitely recommend this collision center to family and friends. I am 100% satisfied with their professionalism and quality of work and I would like to say thanks to Sam, he made everything a smooth experience. More
by MC
June 02, 2024
Very satisfied with quick attention and service provided to me. I kew it would be done correctly and timely to me. I kew it would be done correctly and timely More
by GARRYHALEY
Employees Worked With
June 01, 2024
Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. The service and parts department very knowledgeable and super attentive to customer needs. More
by JAMES.LOVE0704
Employees Worked With
June 01, 2024
Always great service at the service center And absolutely love working with Shawn he’s the best absolutely love working with Shawn he’s the best More
by DJCRUNK80
Employees Worked With
May 31, 2024
Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More
by PARATEXFARMS
Employees Worked With
May 30, 2024
Always a very good results and excellent service! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! More
by ldooling64
May 30, 2024
I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your service writer. More
by robrose31372
May 30, 2024
I trust James Wood Motors’ knowledgeable and helpful service managers, and the efficient mechanics there. service managers, and the efficient mechanics there. More
by carter.ranch730
May 29, 2024
This is Pat Leonard. You keep sending e mails to my husbands name . We have asked Over and over. Send e mails to Pat Leonard Pataleonard03@att.net. the 2024 Buick Enclave You keep sending e mails to my husbands name . We have asked Over and over. Send e mails to Pat Leonard Pataleonard03@att.net. the 2024 Buick Enclave is her car not his. Get it straight please. More
by pataleonard03
Employees Worked With
